Highly motivated Employee with desire to take on new challenges. Looking to utilize and enhance skills to become an asset to the company.
Overview
5
5
years of professional experience
Work History
Patient Registration Counselor
UR Medicine - Noyes
Dansville, NY
03.2022 - Current
Verify insurance and collect critical data elements to properly identify and bill patients
Update patient demographic information in EPIC E-record to prevent treatment and recordkeeping errors
Provide knowledge and explain processes and procedures
Answer telephones and direct calls to appropriate medical or administrative staff
Keep track of and order supplies for the department
Assist in the training of new hires
Adhere to the hospital policies as well as HIPPA
Assistant Guest Services (Seasonal)
Swain Ski Resort
Swain, NY
09.2021 - 03.2022
Used Aluvii softwear to create lesson and camp bookings for all three parks
Assisted in new employee hiring, onboarding procedures, and participating in training of new hires
Provided customer service and issue resolution to increase satisfaction levels
Ran Data reports and organized data into excel sheets
Career Development Intern
Alfred State College
Alfred, NY
08.2019 - 03.2020
Maintained knowledge of market and diverse career opportunities
Collaborated with others to provide workshops on building resumes, completing applications and searching for jobs
Utilized social media and marketing skills to promote CDC events and career fairs
Managed different projects that appealed to the students
Education
MBA -
Alfred University
Alfred, NY
05.2021
BBA -
SUNY Alfred State
Alfred, NY
05.2020
Skills
Data management/computer skills
Customer Service
Coachable/adaptable
Teamwork/collaboration
Relationship building
Problem solving
Detail oriented
Communication
Timeline
Patient Registration Counselor
UR Medicine - Noyes
03.2022 - Current
Assistant Guest Services (Seasonal)
Swain Ski Resort
09.2021 - 03.2022
Career Development Intern
Alfred State College
08.2019 - 03.2020
MBA -
Alfred University
BBA -
SUNY Alfred State
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