Alexis Genilla
Administrative Assistant
Las Vegas,NV
Summary
Motivated and reliable Associate of Business graduate that can manage multiple priorities and responsibilities. Seeking to provide professionalism and quality to achieve company goals.
Overview
11
11
years of professional experience
Work History
Server
Hot N Juicy Crawfish
10.2016 - Current
- Utilized seven years of Point of Sales Systems (POS) experience including Aloha, Aldelo, and Revel systems.
- Increased customer service experience to strive for 99% accuracy on orders taken and provided customer satisfaction through yelp reviews since 2018.
- Efficiently managed up tp seven tables, ensuring timely food service, processing payments, and accommodating hosts concurrently.
- Exceptional sense of urgency while working in a high volume restaurant with a capacity at 140 people.
- Understanding of team communication skills by using radios between three to seven servers on the job to perform quickly and efficiently on shift.
Dance Instructor
Rau Tama Nui
01.2013 - Current
- Utilized different styles of teaching from ages 5 years old to 60 years old to accommodate their skills, technique, and capabilities.
- Trained and instructed approximately 40 students for ten years with three award winning group competitions in Las Vegas and California.
- Planned, prepared, and organized a 45-minute show performance that happens biannually including costume creations and choreography for at least eight dance routines.
- Encourage a team-based environment for all students through participation in group fundraisers and non-profit organization performances.
- Resolved issues through team-building conversations in person, by phone, or via email to communicate with mutual respect and appropriate feedback.
Restaurant Hostess
Brio Tuscan Grille
09.2015 - 10.2016
- Greeted all guests with appropriate verbiage to magnify a professional and intimate environment.
- Managed seating chart and monitored activity in the restaurant for both walk-in guests and reservations.
- In charge of anchoring hostess duties that assigns guests to tables and to keep a constant and efficient dining flow.
- Assisted with phone reservations, take-out orders, and questions to maximize guest satisfaction.
Cashier
Nothing Bundt Cakes
05.2013 - 09.2014
- Established a welcoming atmosphere to enhance a first-time customer experience.
- Improved cash handling experience through cashing in and out procedures to maintain accuracy.
- Assisted in cake designs and recommended decorative merchandise to increase sales.
- Restocked, organized, and ensured cleanliness to accomplish quality company expectations and standards.
Education
Associate of Business -
College of Southern Nevada
Las Vegas, NV 01.2022 - 2023.05
Awards & Certifications
- Microsoft Office Specialist- Associate (May 2022): Word, Excel, and Powerpoint
- Hot N Juicy Crawfish Employee of the Year 2020
- 1st (2014), 2nd (2011), and 3rd place (2011) award winning dance soloist
- 1st (2012), 2nd (2018), and 3rd place (2016) award winning group competitions
Timeline
Associate of Business -
College of Southern Nevada
01.2022 - 2023.05
Server
Hot N Juicy Crawfish
10.2016 - Current
Restaurant Hostess
Brio Tuscan Grille
09.2015 - 10.2016
Cashier
Nothing Bundt Cakes
05.2013 - 09.2014
Dance Instructor
Rau Tama Nui
01.2013 - Current
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