ALEXIS TAKACS
Fallston,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proven ability to ensure tasks and goals are met while encouraging employee and patient satisfaction. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Greater Baltimore Medical Center
Towson, Maryland
12.2020 - Current
- Maintained safety by following regulations and policies regarding patient confidentiality, pandemic concerns, and overall wellbeing of visitors within the hospital
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Trained new staff on hospital processes and procedures.
- Provided excellent customer service to patients and medical staff.
- Facilitated communication between patients and various departments and staff.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Providing excellent customer service by promptly answering patient inquiries.
Volunteer
UPMC Memorial
03.2023 - 05.2023
- Assisted patients and nurses with basic needs and any concerns within the Emergency Department
- Maintained a positive relationship with Administrators and enhanced knowledge of hospital operations.
Cashier
Shoprite
07.2018 - 08.2019
- Assisted customers with the selection of product while maintaining a welcoming environment
- Contained knowledge about products and prices, dealt with money, and ensured customers were receiving optimal service
Education
Bachelor of Arts - Healthcare Administration, Business Administration
York College of Pennsylvania
York, PA05.2023
Skills
- Strong interpersonal skills, ability to pay close attention to details, and overall organized
- Reliability and Dedication
- Educate Patients
- Medical Terminology
- Electronic Health Records Systems
- Team Collaboration
- Customer Satisfaction
- Microsoft Word, Excel, PowerPoint
Timeline
Volunteer
UPMC Memorial
03.2023 - 05.2023
Patient Access Representative
Greater Baltimore Medical Center
12.2020 - Current
Cashier
Shoprite
07.2018 - 08.2019
Bachelor of Arts - Healthcare Administration, Business Administration
York College of Pennsylvania