Alexis V. Santi
Sarasota
Summary
Pre-medical student with emergency room experience in triage management and collaboration with medical staff to improve patient care standards. Proficient in EKG monitoring, intravenous (IV) placement, and critical intervention support. Committed to merging academic knowledge with practical skills to enhance healthcare delivery and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Lakewood Ranch Medical Center
Bradenton
09.2025 - Current
- Managed triage processes to effectively prioritize patients with severe complications, ensuring timely treatment.
- Monitored patients' conditions, promptly reporting critical changes to nursing staff to enhance patient care.
- Supported resuscitation efforts during emergencies, demonstrating quick response capabilities.
- Performed EKG tests on patients of all ages, including neonatal and geriatric populations.
- Collected vital signs and updated charts, ensuring accurate documentation to support clinical decision-making.
- Collaborated with medical staff to optimize workflows and facilitate timely interventions.
- Conducted blood sample collections for lab analysis, aiding in disease diagnosis.
- Assisted in the preparation of sterile environments for IV insertions and medication administration.
Front Desk Guest Service Representative
IHG Hotels & Resorts
Sarasota
05.2024 - Current
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Streamlined front desk operations, reducing wait times and enhancing guest experiences.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong rapport with returning guests, fostering loyalty through personalized service experiences.
- Managed high-stress situations, resolving disputes while maintaining professionalism and guest satisfaction.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer complaints with empathy, fostering loyalty and encouraging repeat visits.
Server
Bar Italia
Bradenton
01.2025 - 01.2026
- Served a high volume of daily customers, ensuring timely and exceptional dining experiences.
- Delivered excellent customer service, enhancing guest satisfaction and loyalty.
- Took orders from customers accurately and in a timely manner.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled guest inquiries and complaints professionally, contributing to positive dining experiences.
- Addressed complaints to kitchen staff and served replacement items.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees on restaurant procedures and plating techniques.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Orthopedic Cast Technician
Coastal Orthopedic & Sports Medicine Center
Bradenton
01.2025 - 09.2025
- Assisted in casting, splinting, and bracing of fractures and orthopedic injuries to ensure proper healing and patient comfort.
- Applied a wide range of casting and traction techniques in accordance with established practices and physician instructions.
- Handled surgical table equipment, positioned patients and applied plaster casts and dressings.
- Assisted with pre-operative, intra-operative and post-operative care of patients undergoing orthopedic surgery.
- Responded promptly to emergency situations involving orthopedic trauma cases.
- Performed rounds for inpatients and verified completion of proper traction alignment, correct brace fitting and routine dressing changes.
- Collaborated with other healthcare professionals to ensure optimal patient care was provided.
- Educated patients on their condition, treatment plan, and post-operative care to promote understanding and compliance.
- Worked collaboratively with other healthcare providers including nurses, physicians and radiologists.
- Ensured compliance with hospital policies related to infection control practices.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Replaced defective components or parts as needed.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
PCU Hospital Volunteer
Lakewood Ranch Medical Center
Bradenton
04.2024 - 07.2025
- Assisted hospital staff with daily tasks, contributing to enhanced patient satisfaction.
- Restocked medical supplies and consumables, ensuring readiness of procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Provided companionship and support to patients, fostering a comforting environment.
- Complied with HIPAA standards to confidentially maintain patient medical information.
Licensed Pharmacy Technician
CVS Pharmacy
Bradenton
12.2023 - 03.2025
- Aided pharmacists with compounding tasks for specialized medications tailored to individual patient needs.
- Enhanced customer satisfaction through friendly, knowledgeable assistance in selecting over-the-counter medications.
- Increased efficiency in prescription processing through proficient use of pharmacy management software systems.
- Optimized workflow within the pharmacy by assisting with order fulfillment, shipping, receiving, and stocking procedures.
- Contributed to the success of flu vaccination campaigns by administering immunizations under pharmacist supervision.
- Optimized pharmacy workflow by assisting with order fulfillment, shipping, receiving, and stocking.
- Improved customer satisfaction by providing friendly and knowledgeable assistance in selecting over-the-counter medications.
- Streamlined pharmacy operations by collaborating with pharmacists, healthcare providers, and team members.
- Maintained a clean and organized workspace that promoted efficiency while prioritizing patient confidentiality requirements per HIPAA guidelines.
Campus Council Representative
University of South Florida
Sarasota
01.2022 - 08.2024
- Built relationships with local media outlets, resulting in increased coverage of council activities and heightened public awareness on campus.
- Facilitated oversight and management of municipal services during adoption of ordinances, resolutions, policies, and regulations to ensure health, safety, and welfare of current and future students.
- Enhanced community engagement through regular participation in weekly meetings.
- Enhanced community engagement by attending weekly meetings.
Cafe Supervisor
University of South Florida
Sarasota
05.2023 - 03.2024
- Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Boosted employee productivity through strategic scheduling, clear task delegation, and consistent performance monitoring.
- Improved customer satisfaction by managing cafe operations effectively and resolving guest concerns in a timely manner.
- Requisitioned and ordered ingredients, food and other supplies to maintain optimum inventory.
- Improved cafe aesthetic appeal with regular maintenance activities and strategic decor updates.
- Leveraged social media platforms to promote events, special offers, and new menu items, attracting more customers to the cafe.
Education
Bachelor of Science - Biomedical Sciences
University of South Florida
Sarasota, FL07-2026
Paramedic - EMS
Manatee Technical College
Bradenton, FL12-2026
Emergency Medical Technician (EMT) - EMS
Manatee Technical College
Bradenton, FL06-2025
Skills
- Vital sign monitoring
- Medical terminology
- Clinical documentation (NexGen & Cerner)
- CPR certification
- Medical records management
- Casting and splinting techniques
- Patient education
- Wound care
- Infection control
- Patient relationship management
- Team collaboration
- Effective communication
- Sterilization techniques
- Suture removal
- Patient flow management
- Basic life support certification (BLS)
- EKG monitoring and interpretation
- Emergency response
- Patient registration
- Airway management
- Phlebotomy procedures and techniques
- Patient transport and logistics
- Cardiac monitoring and assessment
- Orthopedic DME fitting and care
- Intravenous (IV) placement
Research
Santi, A. (2021). Production and Application of Magnetized Synthetic Respiratory Cilia Utilizing Polypropylene (C3H6)n Polymer 3D Printing Filaments
- A biotechnology medical device invention proposal that aims to replicate the biological purpose of cilia in
human lungs that have been damaged from chronic tobacco use and other activities that promote cilium
damage.
Santi, A. (2023). Treatment Proposal for Malignment Adrenal Medulla Neuroblastoma in High-risk Pediatric Patients Involving Alteration Gene Therapy
- A proposal that consists of incorporating CRISPR gene editing technology into immunotherapy, causing the patient's own immune system to fight off cancer more easily and efficiently via gene alteration.
Certification
Certified Pharmacy Technician [2024]
CPR / AED / First-Aid [2025]
Basic Life Support Certification (BLS) [2025]
Certified Emergency Medical Technician (EMT) [2025]
CPR / AED / First-Aid [2025]
Basic Life Support Certification (BLS) [2025]
Certified Emergency Medical Technician (EMT) [2025]
Timeline
Emergency Room Technician
Lakewood Ranch Medical Center
09.2025 - Current
Orthopedic Cast Technician
Coastal Orthopedic & Sports Medicine Center
01.2025 - 09.2025
Server
Bar Italia
01.2025 - 01.2026
Front Desk Guest Service Representative
IHG Hotels & Resorts
05.2024 - Current
PCU Hospital Volunteer
Lakewood Ranch Medical Center
04.2024 - 07.2025
Licensed Pharmacy Technician
CVS Pharmacy
12.2023 - 03.2025
Cafe Supervisor
University of South Florida
05.2023 - 03.2024
Campus Council Representative
University of South Florida
01.2022 - 08.2024
Bachelor of Science - Biomedical Sciences
University of South Florida
Paramedic - EMS
Manatee Technical College
Emergency Medical Technician (EMT) - EMS
Manatee Technical College