Alexsandra Luque
Lake Station,IN
Summary
Proven track record in enhancing customer satisfaction and sales at MSI inc, demonstrating exceptional reliability and a goal-oriented mindset. Skilled in POS system operation and teamwork, my approach significantly improved store operations and team productivity. Leveraging strong problem-solving abilities and attention to detail, I excel in fast-paced environments, ready to contribute to your team's success. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
QC at Manufacturing Solutions Internationa Express
Chitra Bhardwaj
03.2024 - Current
- Maintained merchandise on sales floor by stocking racks, counters and displayed merchandise.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Communicated effectively with store management and corporate partners, providing feedback on customer preferences, product performance, and opportunities for growth.
- Increased sales by effectively recommending products based on customers'' needs and preferences.
- Assisted in training new associates, sharing best practices for customer service excellence and store operations.
- Developed strong product knowledge, enabling the ability to provide informed recommendations to customers.
Dairy Queen Management
Dairy Queen Grill & Chill, Patrick Frey
01.2023 - 02.2024
- Demonstrated punctuality and reliability by consistently arriving on-time and prepared for daily tasks.
- Enhanced team productivity through effective communication and collaboration on daily projects.
- Maintained clean and organized workspace, promoting a positive work environment for all employees.
- Collaborated with team members on complex projects requiring cooperation across departments.
- Cleared work sites of hazardous items.
Education
High School Diploma -
Indiana University Northwest
Gary, IN06.2028
Skills
- Reliability and punctuality
- Goal-oriented mindset
- Teamwork
- Teamwork and Collaboration
- Problem-Solving
- FLUENT in spanish and portugese
- Friendly and Helpful
- Honest and Dependable
- Reliable and Responsible
- Attention to Detail
- POS System Operation
Accomplishments
- Achieved paycheck handling of employees through effectively helping with other employees who only knew one foreign language .
- Supervised team of approximately 50 -70 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Developing new knowledge and learning skills everyday
I've developed an enhancement in confidence with helping others who don't understand english. I've learned how to help one in need of reassurance. I've learned how to resolve an issue and stay patient with one or a group.
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
QC at Manufacturing Solutions Internationa Express
Chitra Bhardwaj
03.2024 - Current
Dairy Queen Management
Dairy Queen Grill & Chill, Patrick Frey
01.2023 - 02.2024
High School Diploma -
Indiana University Northwest
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