Accomplished and energetic learner with a solid history of problem solving. A motivated leader with strong organizational and prioritization abilities. Detail-oriented with a great attitude. Great communication skills & ability to take initiative.
Overview
11
11
years of professional experience
Work History
Team Support Specialist
Affordable Dumpster Rental
12.2024 - Current
Facilitated communication between team members to enhance collaboration and resolve issues efficiently.
Coordinated project schedules, ensuring alignment with organizational goals and timely completion of tasks.
Implemented process improvements that streamlined operations and increased overall team productivity.
Customer Service Representative
Weed Man Lawn Care
10.2021 - 11.2024
Assisted customers with a warm and professional attitude
Resolved customer information and complaints
Handled online orders and credit card transactions
Provided policy and service information
Office Manager/Laboratory Analyst
Ackuritlabs Inc
08.2018 - 07.2021
Increased client satisfaction by providing timely and accurate phone information.
Trained team members on effective multi-phone handling techniques for improved efficiency.
Created training program for analysts focusing on quality inspections and documentation.
Ensured sample compliance with laboratory requirements during handling and transport.
Science Teacher
Middle school
08.2017 - 06.2018
Enhanced student engagement through facilitating dynamic discussions and interactions.
Developed comprehensive course materials, including syllabi and assignments, for effective learning.
Assessed student performance by grading coursework, labs, and written papers.
Customer Service Clerk
Flying J Travel Centers
07.2014 - 09.2017
Enhanced customer satisfaction by resolving issues at the service counter.
Trained new guest service coordinators to improve team efficiency and service quality.
Processed financial transactions for over-the-road truck drivers accurately and promptly.
Tracked and maintained inventory levels, ensuring availability of essential products.