Alexsis Ward
Los Angeles,CA
Summary
With a proven track record at Walgreens for enhancing facility cleanliness and customer satisfaction, I bring expert cleaning and sanitizing skills alongside a strong customer service focus. Demonstrated ability to improve environments and relationships, I am a dependable professional committed to high-quality outcomes and efficient problem resolution. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
2025
2025
years of professional experience
Work History
Janitor
Walgreens
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Customer Service Cashier
CVS Pharmacy
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Counted money in drawers at beginning and end of each shift.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Caregiver
Bailys Place
Los Alamos, CA
09.2023 - 08.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
House Cleaner
Opening Arms
04.2022 - 12.2023
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
Locke High Preparatory Academy
Los Angeles, CASkills
- Cleaning Expertise
- Restroom Care
- Customer service-focused
- Mopping Techniques
- Facilities Maintenance
- Chemical Handling
- Trash Compacting
- Skilled housekeeper
- Cleaning and sanitizing
- Responsible and Dependable
- Customer Service
Timeline
Caregiver
Bailys Place
09.2023 - 08.2024
House Cleaner
Opening Arms
04.2022 - 12.2023
Janitor
Walgreens
Customer Service Cashier
CVS Pharmacy
Locke High Preparatory Academy