Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

ALEXSONDRA ALBANO

Orland Park,IL

Summary

Proactive and goal-oriented with hands-on experience in providing compassionate support to diverse client populations. Successfully engaged in case management, facilitating access to community resources, and conducting needs assessments. Demonstrated empathy, effective communication, and problem-solving skills to build trust and rapport with clients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Associate

Dicks Sporing Goods
10.2022 - Current
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
  • Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.

Shift Manager/Key Holder

Tropical Smoothie Cafe
06.2019 - Current
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.

Court Treatment Program Intern

Chestnut Health Systems
08.2024 - 05.2025
  • Facilitated group therapy sessions, fostering supportive environments for open communication and personal growth.
  • Conducted comprehensive assessments to identify client needs and develop appropriate interventions while collaborating with multidisciplinary teams.
  • Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.

Education

Bachelor of Arts - Social Work

Illinois State University
Normal, IL
05-2025

Associate of Arts - Social Work

Moraine Valley Community College
Palos Hills, IL
05-2023

Skills

  • Client advocacy
  • Client assessment
  • Group facilitation
  • Treatment program guidance

Affiliations

  • Social Work Club Executive Board (09/2025-05/2025))

Certification

  • Comprehensive Assessment of Needs and Strengths Training - October 2024
  • ASAM 4th Edition Training - January 2025

Timeline

Court Treatment Program Intern

Chestnut Health Systems
08.2024 - 05.2025

Retail Associate

Dicks Sporing Goods
10.2022 - Current

Shift Manager/Key Holder

Tropical Smoothie Cafe
06.2019 - Current

Bachelor of Arts - Social Work

Illinois State University

Associate of Arts - Social Work

Moraine Valley Community College

Similar Profiles

CREATE PROFILE