Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Alexus  Arias

Alexus Arias

The Bronx,NY

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Club Lounge Attendant

Sapphire Chase Lounge
New York, NY
09.2023 - Current
  • Delivered exceptional levels of customer care by consistently going above-and-beyond in addressing individual guest preferences or requests.
  • Developed positive relationships with guests, leading to repeat visits and loyalty to the establishment.
  • Supported a safe environment by adhering to strict sanitation practices when handling food items or cleaning equipment and surfaces.
  • Implemented creative solutions for adapting lounge services during peak times, minimizing wait times for guests without sacrificing quality standards.

Waiter/Server

Le Pain Quotidian
New York, NY
08.2022 - 08.2023
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Waiter/Server

Mama Tacos
New York, NY
06.2021 - 08.2022

• served guest that is in an environment conducive to them . Showing hospitality as well as empathy to construct the perfect synchronization between the guest and I .

• established an environment that is always tidy and organized . Cross trained into being the runner as well as porter being able to work proficiently in other positions.

• conducting a pleasant yet stern environment where everyone feels respected and jubilant.

• Taking orders from the guest as well as facilitating other task such as running food and maintaining a clean and comfortable environment at the restaurant to assure not only sufficient service to the guest but to our employees as well.

Education

N/A - Psychology

Borough of Manhattan Community College of The City University of New York
New York, NY

Skills

  • VIP guest handling
  • Strong multitasking
  • Cash handling proficiency
  • Health and Safety Regulations
  • Cultural Sensitivity
  • Food and beverage
  • Sales experience
  • Customer Service
  • Team Player
  • Attention to Detail
  • Flexible and Adaptable
  • Active Listening and Communication
  • Customer-Oriented
  • Food Running
  • Table Bussing
  • Front- and Back-of-House Coordination
  • Reliability and punctuality
  • Patience and composure
  • Initiative-taking
  • Time Management
  • Administrative Skills
  • Computer Skills

Certification

• Security license

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Club Lounge Attendant

Sapphire Chase Lounge
09.2023 - Current

Waiter/Server

Le Pain Quotidian
08.2022 - 08.2023

Waiter/Server

Mama Tacos
06.2021 - 08.2022

N/A - Psychology

Borough of Manhattan Community College of The City University of New York
Alexus Arias