Sports
Alexus Coles
Security Specialist
Clarksville,VA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work History
Security Specialist D
Bon Air Juvenile Correctional Facility
Bon Air , VA
01.2021 - Current
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Booked new inmates into facility and processed inmates for release.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Supervised youth's daily activities for school, meals and recreation time.
Correctional Officer
GEO Corrections
Lawrenceville, VA
12.2017 - 06.2020
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Booked new inmates into facility and processed inmates for release.
- Observed behavior of residents individually and in groups.
- Delivered inmates to work sites and returned safely by following protocols.
Operations Associate
AW Engineering
Durham , NC
07.2017 - 11.2017
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
- Submitted quote requests to suppliers to determine best rates for organization.
- Monitored progress of variety of projects to resolve issues that arose.
- Packaged up damaged goods and shipped these items back to correct supplier.
People Manager
McDonald's Restaurant
Clarksville , VA
05.2016 - 07.2017
- Motivated employees through special events, incentive programs and constructive feedback.
- Implemented performance review and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Cashier
Wendys Restaurant
Wake Forest, NC
05.2015 - 09.2015
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
Runner
McDonald's Restaurant
Wake Forest, North Carolina
06.2014 - 09.2014
- Cleared tables immediately after guests left in preparation for next party.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Directly interacted with customers at each location to build loyalty.
- Maintained accurate logs of all deliveries and trips.
Education
High School Diploma -
Franklinton High School
Franklinton, NC 08.2010 - 06.2014
No Degree - Pre Law
Louisburg College
Skills
Inmate behavior modification tactics
Professionalism
Lifting [75-150] pounds
Communication
Legible report writing
Emergency Response
Surveillance
Superb surveillance skills
Punctuality
Criminal law
Safety and security
De-escalation techniques
Keen observer
Credentialing process
Risk management
Certification
CPR License
Interests
Assisting community workers
Timeline
Security Specialist D
Bon Air Juvenile Correctional Facility
01.2021 - Current
Correctional Officer
GEO Corrections
12.2017 - 06.2020
CPR License
12-2017
Operations Associate
AW Engineering
07.2017 - 11.2017
People Manager
McDonald's Restaurant
05.2016 - 07.2017
Cashier
Wendys Restaurant
05.2015 - 09.2015
Runner
McDonald's Restaurant
06.2014 - 09.2014
High School Diploma -
Franklinton High School
08.2010 - 06.2014
No Degree - Pre Law
Louisburg College