Alexus DeLo
Ashdown,AR
Summary
Licensed Property, Casualty and Life Insurance agent with experience in insurance sales, quoting, customer service, relationship building, and administrative/computer-based work. Experienced manager and former restaurant owner with a strong background in customer relations, problem solving, sales, and working independently in fast paced environments. Seeking a remote insurance sales, customer service, or account representative position where strong communication and insurance knowledge can contribute to company growth and customer satisfaction.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Property and Casualty Insurance Agent
Shelter Insurance
Ashdown, AR
02.2025 - Current
- Consulted clients to assess insurance needs and recommend appropriate coverage options.
- Educated clients about various property and casualty insurance products available.
- Assisted clients with claims filing and provided support throughout the process.
- Reviewed policy renewals and communicated updates to clients effectively.
- Processed policy applications and maintained accurate client records in the system.
- Built strong relationships with clients through excellent customer service and communication skills.
UPS Driver Helper
UPS
Texarkana, Arkansas
11.2024 - 12.2024
- Assisted drivers with package loading and unloading for efficient delivery.
- Organized packages by route to streamline delivery processes.
- Provided excellent customer service during package drop-offs and pickups.
- Ensured safe handling of packages to maintain quality and integrity.
- Communicated effectively with the delivery team to coordinate logistics.
UPS Driver Helper
UPS
Texarkana, Arkansas
11.2023 - 12.2023
- Provided excellent customer service during package drop-offs and pickups.
- Assisted drivers with package loading and unloading for efficient delivery.
- Organized packages by route to streamline delivery processes.
- Ensured safe handling of packages to maintain quality and integrity.
- Communicated effectively with the delivery team to coordinate logistics.
Restaurant Owner
Myself
Ashdown, AR
07.2022 - 07.2023
- Oversaw daily restaurant operations, including staff scheduling, budgeting, and inventory management.
- Trained and supervised staff in food preparation and customer service standards.
- Ensured compliance with health and safety regulations in food handling practices.
- Optimized profits by controlling food, beverage and labor costs.
- Managed cash flow through budget setting for labor and food expenses, ensuring timely bill payments and monitoring accounts receivable and payable.
- Implemented marketing strategies to enhance brand visibility and customer engagement.
- Addressed customer feedback to enhance service quality and overall dining experience.
Nightime manager/ Cook/Restaurant Waitress
Herbs
Ashdown, Arkansas
02.2017 - 10.2021
- Oversaw daily operations, ensuring compliance with company policies and standards.
- Monitored staff performance and addressed issues.
- Managed inventory levels to ensure product availability and minimize waste.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
Education
Ashdown High School
Ashdown, AR05-2018
Skills
- Policy analysis
- Risk assessment
- Regulatory compliance
- Customer relationship management
- Sales strategy
- Problem solving
- Goal-oriented mindset
- Integrity and ethics
- Insurance sales
- Customer service
Certification
- Arkansas Property & Casualty Insurance License
- Arkansas Life Insurance License
Timeline
Property and Casualty Insurance Agent
Shelter Insurance
02.2025 - Current
UPS Driver Helper
UPS
11.2024 - 12.2024
UPS Driver Helper
UPS
11.2023 - 12.2023
Restaurant Owner
Myself
07.2022 - 07.2023
Nightime manager/ Cook/Restaurant Waitress
Herbs
02.2017 - 10.2021
Ashdown High School