ALEXUS DILLARD
Lyman
Summary
Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Lisenbee Mobile Services
09.2022 - Current
- Handled confidential information with discretion and maintained a high level of professionalism at all times.
- Answered calls and emails from clients and delivered messages on behalf of executives.
- Ran errands and picked up goods to meet staff needs.
- Managed calendar and travel arrangements for the owner while keeping track of details and deadlines.
- Performed administrative duties such as filing, scheduling appointments, and organizing documents.
- Coordinated meetings between the owner and external parties in order to facilitate business operations.
- Demonstrated composure and flexibility in stressful situations and regardless of competing priorities.
- Organized important financial documents and receipts into company filing systems.
- Distributed and ordered office supplies for various staff members and scheduled equipment repairs.
- Provided technical assistance when needed such as troubleshooting issues with software programs or hardware components.
- Performed general office duties, such as ordering supplies, maintaining records management database systems and performing basic bookkeeping work.
Executive Assistant
Highland Lake Inn
10.2021 - 09.2022
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
Office Manager
TonsofRentals.Com
01.2020 - 10.2021
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Created and maintained filing systems to ensure accurate record keeping.
- Delivered quality customer service to staff and customers.
- Utilized excellent organizational skills to prioritize tasks effectively.
- Purchased office supplies and equipment to replenish inventory.
- Fostered relationships with vendors to expedite orders, repairs and maintenance.
- Cleaned and organized office, maintaining orderliness and reducing contamination.
- Implemented office procedures, creating streamlined processes.
- Assisted with the development of marketing and promotional materials.
- Provided administrative support for executive staff, including scheduling meetings, preparing agendas and taking meeting minutes.
- Led meetings, keeping staff informed of changes or new requirements in policies and procedures.
Leasing Consultant
NHE,INC.
07.2015 - 12.2019
- Provided excellent customer service to prospective and current tenants, demonstrating strong interpersonal skills.
- Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence.
- Greeted potential tenants, conducted tours of properties and answered inquiries about the property or the surrounding area.
- Coordinated move-in and move-out processes by providing orientation packages and conducting walkthroughs of units upon departure.
- Conducted apartment tours and responded to tenant inquiries.
- Processed application and lease agreement by conducting rental history, credit check, and background check.
- Exhibited accurate and in-depth knowledge of lease agreements, pricing information and vacancies.
- Met with current tenants to review and renew leases.
- Ensured all legal requirements were met prior to signing lease agreements and provided follow-up support throughout tenancy period.
- Developed comprehensive knowledge of local rental market, staying up-to-date on availability, pricing and amenities.
Education
High School Diploma -
Clyde A. Erwin High School
Asheville06-2015
Skills
- Maintaining schedules
- File organization
- Office management
- Discretion and confidentiality
- Calendar management
- Strong work ethic
- Attention to detail
- Executive support
- Software knowledge
Timeline
Executive Assistant
Lisenbee Mobile Services
09.2022 - Current
Executive Assistant
Highland Lake Inn
10.2021 - 09.2022
Office Manager
TonsofRentals.Com
01.2020 - 10.2021
Leasing Consultant
NHE,INC.
07.2015 - 12.2019
High School Diploma -
Clyde A. Erwin High School
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