Alexus Eckstein

Deli Clerk

Ralphs Grocery Store

02.2023 - 07.2025

Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders. Was rewarded from satisfying our companies secret shopper.
Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
Offered product samples to customers, generating additional sales through taste-testing.