Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kim Hershberger

Retail
Lawrence,KS
Kim Hershberger

Summary

Dynamic and reliable professional with a proven track record at Publix. Adept at upselling and enhancing customer satisfaction through tailored recommendations. Recognized for consistent performance and a strong commitment to food safety, ensuring optimal product quality and minimizing waste. Knowledgeable Deli worker with solid background in food preparation and customer service. Demonstrated ability to work efficiently in fast-paced environments and provide excellent customer service. Professional food service worker with hands-on experience in deli operations, including food preparation, Skilled in slicing meats and cheeses, maintaining cleanliness, and providing exceptional customer interactions. Positive attitude and ability to thrive in fast-paced environments ensure effective collaboration and satisfaction

Knowledgeable Kitchen design specialist with strong foundation in designing functional and aesthetically pleasing kitchens. Demonstrated ability to translate client needs into innovative design solutions, ensuring high levels of customer satisfaction. Proven expertise in space planning and material selection, seamlessly integrating form and function.

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Overview

22
years of professional experience

Work History

Publix

Deli Clerk
07.2021 - 04.2025

Job overview

  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Offered product samples to customers, generating additional sales through taste-testing.

Lowes Home Improvement Center

Sales Specialist Kitchens
03.2003 - 05.2012

Job overview

  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Set and achieved company defined sales goals.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.

Education

Hesston College
Hesston, KS

Associate of Arts from Residential Construction
05-1983

Skills

  • Customer engagement
  • Promoting hygienic practices
  • Reliability and trustworthiness
  • Consistent work performance

Timeline

Deli Clerk

Publix
07.2021 - 04.2025

Sales Specialist Kitchens

Lowes Home Improvement Center
03.2003 - 05.2012

Hesston College

Associate of Arts from Residential Construction