Professional Summary
Overview
Work History
Education
Skills
LEADERSHIP
Timeline

Michael Norris

Publix Super Markets, Inc
Miramar,FL
Michael Norris
2
years of professional experience

My objective is to gain experience in both a restaurant and bakery so I can one day open my own of both. I also want to one day open or work at a homeless feeding shelter

Transitioning from a fast-paced deli environment with focus on customer service and food preparation. Developed skills in multitasking and maintaining high standards of food safety and cleanliness. Seeking to apply these transferable skills in new and challenging field.

Offering strong interpersonal skills and knack for creating a welcoming atmosphere, eager to learn and grow in a deli environment. Brings ability to quickly grasp food safety regulations and operational procedures. Ready to use and develop communication and teamwork skills in Back of House role.

Reliable and friendly, with a can-do attitude and excellent customer service skills. Familiar with food safety regulations and proficient in handling and preparing fresh deli products. Committed to providing positive experience for all customers through efficient and courteous service.

Deli professional with proven track record in delivering quality service and maintaining high standards. Brings focus on team collaboration and adaptability to changing needs. Recognized for reliability, attention to detail, and strong communication skills.

Experienced with food handling, preparation, and safety protocols. Utilizes customer service skills to ensure positive experience for patrons. Knowledge of maintaining inventory and ensuring product freshness.

Work History

Deli Clerk

2 Years 5 Months
Publix Super Markets, Inc | 04.2024 - Current
  • Assisting and serving customers with their needs in the Deli department of the Publix store, whether it be will traditional meat and cheese, a Publix/Boar's head Sub Sandwich, or a meal at the Hot case. Cleaning and maintaining equipment in the deli and assisting in cleaning and closing up the store at night

Education

Bachelor of Science - Hospitality And Tourism Management

Sheridan Technical College/Highschool | Fort Lauderdale, FL | 06-2028

SERV safe, Nutrition, and Supervision management certification

  • Goya Foods Culinary Arts Scholarship 2024 Scholarship Recipient
  • Relevant Coursework: Introduction to Culinary Management and Basic Cooking Principles & Advanced Food and Beverage Operations

Bachelor's degree - Hospitality and tourism Management

Florida International University | Miami, FL
working towards

Skills

Deli equipment operation
Work area maintenance
Food preparation techniques
Food safety
Allergen awareness
ServSafe certification
Equipment monitoring
Product knowledge
Product sampling
Customer service focus
Customer communication
Customer engagement
Team collaboration
Food preparation
Loading and unloading
Equipment use
Machine safety
Customer engagement
Strong work ethic
Sandwich preparation
Willingness to learn
Patience
Food Safety
Navigate fast-paced environments
Cleanliness and sanitation
Carried procedures
Knife handling & slicing
Multitasking in front-facing roles
Customer service
Adaptability and flexibility

LEADERSHIP

Boy Scout of America – Webmaster/quartermaster: Operated the Boy Scout troop 441 website and served as the quartermaster for the troop during campouts.

Timeline

Deli Clerk

Publix Super Markets, Inc
04.2024 - CurrentRead More

Florida International University

Bachelor's degree from Hospitality and tourism Management
Read More

Sheridan Technical College/Highschool

Bachelor of Science from Hospitality And Tourism Management
Read More
Michael Norris