Alexus Franklin
Helena,AR
Summary
Dynamic professional with a proven track record at Dominos Pizza Inc., excelling in operational strategy development and customer service management. Skilled in digital marketing and adept at enhancing team performance. Demonstrates expertise in product knowledge and budget assistance, achieving significant operational improvements. Showcases strong task delegation and analytical skills, driving success in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Dominos Pizza Inc.
West Helena, AR
12.2022 - 10.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
Digital Marketing Specialist
engines inc
Jonesboro, AR
03.2023 - 08.2024
- Collaborated with creative teams to design visuals for digital marketing campaigns.
- Monitored competitor activities and developed strategies to differentiate products or services.
- Generated reports on website performance, ad campaigns, and other key metrics.
- Coordinated with external vendors to implement digital marketing programs.
- Assisted in the development of promotional materials such as banners, videos.
Education
Associate of Arts - Business admin.
Phillips Community College of The University of Ar
Helena, ARSkills
- Recruiting and interviewing
- Employee Performance Evaluations
- Task Delegation
- Employee Scheduling
- Product and service knowledge
- Budget assistance
- Sales monitoring
References
References available upon request.
Timeline
Digital Marketing Specialist
engines inc
03.2023 - 08.2024
Assistant Manager
Dominos Pizza Inc.
12.2022 - 10.2024
Associate of Arts - Business admin.
Phillips Community College of The University of Ar