Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexus Fraser

LaBelle

Summary

Experienced bottle service professional specializing in beverage management and cash handling. Demonstrated success in elevating guest experiences through outstanding service and effective upselling strategies. Adaptable Bottle Service Waitress delivering precise service to enhance guest experiences. Proven ability to engage with diverse personalities while maintaining professionalism. Expertise in service delivery ensures high standards and guest satisfaction.

Overview

8
8
years of professional experience

Work History

bottle girl

King Of Diamonds Miami
Doral
09.2020 - Current
  • Served drinks promptly to elevate customer experience at upscale nightclub.
  • Facilitated bottle service, ensuring timely delivery and optimal presentation of orders.
  • Engaged guests to deliver exceptional service and strengthen rapport.
  • Adapted swiftly to high-pressure situations while maintaining professionalism.
  • Resolved guest complaints efficiently to enhance satisfaction.
  • Carried trays of beverages throughout venue to ensure prompt service.
  • Executed cash handling tasks, including payment acceptance and receipt balancing.
  • Maintained cleanliness and organization of all areas before end of shift.

cashier

pizza
Palmetto
04.2020 - 08.2020
  • Processed customer transactions with high accuracy in fast-casual restaurant setting.
  • Assisted guests with menu selections and addressed inquiries about food items.
  • Maintained cleanliness and organization of cashier station and dining area.
  • Handled cash, credit, and debit transactions while adhering to company protocols.
  • Resolved customer complaints professionally, promoting enhanced satisfaction.
  • Greeted customers and provided information regarding store products and services.
  • Stocked shelves with merchandise as necessary to ensure product availability.
  • Accepted payments and issued receipts while providing accurate change.

Cashier/Shoe Sales Associate

Dick's Shoes
Doral
03.2020 - 07.2020
  • Operated point-of-sale systems to ensure accurate payment processing and receipt generation.
  • Resolved customer issues swiftly to uphold a positive shopping environment.
  • Provided exceptional customer service to enhance overall patron experience.
  • Greeted customers, addressing inquiries regarding products and services.
  • Assisted customers in locating specific products while offering informed advice.
  • Restocked shelves with merchandise as needed to maintain inventory flow.

Cashier/Stocker

Michaels Craft Store
Homestead
11.2019 - 02.2020
  • Efficiently operated cash register during peak hours and high-traffic sales events.
  • Assisted customers with product inquiries, offering creative project suggestions.
  • Maintained organized checkout area, restocking supplies throughout shifts.
  • Processed returns and exchanges in compliance with store policies.
  • Trained new cashiers on register operations and customer service standards.
  • Accurately processed payments via cash, check, credit card, gift card, and automatic debit.
  • Issued receipts and provided change for all transactions.

Call Center Representative

Alorica
Cutler Bay
07.2019 - 12.2019
  • Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
  • Managed high call volumes while maintaining professionalism and patience with customers.
  • Provided knowledgeable assistance on product inquiries, billing questions, and other service-related issues.
  • Updated customer accounts and contact information within call management databases.
  • Resolved customer complaints swiftly to enhance overall satisfaction.

Cashier/Cook's Assistant

Burger King
Cutler Bay
03.2019 - 10.2019
  • Maintained cleanliness and organization of the dining area and workstations.
  • Handled cash, credit, and debit transactions with attention to detail.

cashier

Miami Grill
cutler bay fl
08.2017 - 03.2019
  • Processed customer transactions with accuracy and efficiency at a fast-casual restaurant.
  • Assisted guests in selecting menu items while addressing inquiries about food options.
  • Maintained cleanliness and organization of cashier station and dining area to enhance service.
  • Executed cash, credit, and debit transactions in compliance with company protocols.

cashier/waitress

Subrageous
Cutler Bay
08.2018 - 02.2019
  • Trained new cashiers on operational procedures and customer engagement strategies.
  • Operated cash register to process payments accurately via various methods.
  • Accepted payments, issued receipts, and provided correct change to customers.
  • Greeted customers and addressed inquiries about products and services.
  • Stocked shelves with merchandise to ensure product availability.
  • Assisted customers via phone regarding orders and store operations.
  • Discounted purchases by scanning and redeeming coupons effectively.
  • Maintained cleanliness and organization of dining area throughout shifts.

Education

High School Diploma -

Chambers High School
Homestead, FL
06-2019

Skills

  • Beverage management and bottle service
  • Cash handling and menu knowledge
  • Upselling techniques and client engagement
  • Time management and professionalism
  • Communication skills and adaptability
  • Team collaboration

Languages

Spanish
Professional

Timeline

bottle girl

King Of Diamonds Miami
09.2020 - Current

cashier

pizza
04.2020 - 08.2020

Cashier/Shoe Sales Associate

Dick's Shoes
03.2020 - 07.2020

Cashier/Stocker

Michaels Craft Store
11.2019 - 02.2020

Call Center Representative

Alorica
07.2019 - 12.2019

Cashier/Cook's Assistant

Burger King
03.2019 - 10.2019

cashier/waitress

Subrageous
08.2018 - 02.2019

cashier

Miami Grill
08.2017 - 03.2019

High School Diploma -

Chambers High School

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