Alexus Howard
Summary
Dedicated professional with a lifelong commitment to work. Passionate about precision and attention to detail. Expertise in thermal management, developed through years of experience. Meticulous and consistently strives for excellence in all aspects of work. Possesses a keen eye for detail and a commitment to delivering high-quality results. Well-equipped to contribute to any team or organization seeking someone with a strong focus on precision and
Overview
8
8
years of professional experience
Work History
Marketing
Georgia pure rain soft
03.2024 - Current
- As a Georgia pure employee, my duties were to make sure each Home Depot store has a certain amount of kits each day
- Led a team of [x] to advance new marketing practices, such as the creation of a white paper on the latest consumer trends
- Created, developed, and maintained a marketing plan that resulted in a [x]% increase in sales and a [x]% decrease in marketing costs
- Developed a marketing plan that resulted in a [x]% increase in brand awareness, improving product positioning and online reputation
Lead Housekeeping Supervisor
Sonesta ES Suites
01.2024 - Current
- Developed training programs for new hires, ensuring they were equipped with the necessary skills to perform their duties effectively.
- Reduced employee turnover rate by fostering a positive work environment, offering training opportunities, and recognizing outstanding performance.
- Enhanced team communication and collaboration by conducting regular meetings and providing clear expectations for each team member.
- Assisted in recruiting and hiring top talent for the housekeeping team, resulting in a skilled and dedicated workforce.
Housekeeping Supervisor
Sonesta ES Suites
01.2024 - Current
- Analyzed guest feedback to identify trends and proactively address areas for improvement.
- Streamlined inventory processes by assessing and replenishing supplies regularly.
- Implemented feedback system for guests to continuously improve housekeeping practices.
- Coordinated purchasing activities to align with budgetary constraints.
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Worked with front desk to respond promptly to all guest requests.
- Increased employee performance through effective supervision and training.
Room Attendant
Labor and staffing
05.2022 - 02.2024
- Stock and sort supplies
- Vacuum, clean, dust and polish guest rooms
- Make beds, change sheets, remove and replace used towels and toiletries
- Deliver and retrieve items on loan to guests e.g
- Iron and ironing boards
- Ensure security of guest rooms and privacy of guests
Room Attendant
The Piedmont At Buckhead SRG
10.2019 - 01.2022
- Washed and spot-cleaned desks, office glass, doors, and walls
- Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming
- Promoted building security by locking doors and checking electrical appliances for safety hazards
- Thoroughly scrubbed and sanitized bathrooms and showers
- Kept janitorial closets clean and organized
- Dusted all furniture and fixtures thoroughly and carefully
Lead HK
Molly Maids of Buckhead
07.2017 - 01.2019
- Vacuuming, sweeping, and mopping floors of various types
- Dusting ceilings, light fittings, countertops, and loose furniture
- Scrubbing and sanitizing toilets, sinks, and kitchen fixtures
- Emptying trash cans
- Washing and drying windows
- Liaising with the line manager to ensure that you have sufficient cleaning products at all times
- Reporting any breakages that occur during the cleaning process
- Informing the line manager of repairs that need to be done
Education
High School diploma -
Cedar Grove
Ellenwood, GA05.2016
Skills
- Customer service
- Communication skills
- Time management
- Microsoft excel
- Computer literacy
- Guest services
- Leadership
- Hospitality Experience
- Communications
- Cleaning
Timeline
Marketing
Georgia pure rain soft
03.2024 - Current
Lead Housekeeping Supervisor
Sonesta ES Suites
01.2024 - Current
Housekeeping Supervisor
Sonesta ES Suites
01.2024 - Current
Room Attendant
Labor and staffing
05.2022 - 02.2024
Room Attendant
The Piedmont At Buckhead SRG
10.2019 - 01.2022
Lead HK
Molly Maids of Buckhead
07.2017 - 01.2019
High School diploma -
Cedar Grove
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