Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexus Johnson

Enigma,US

Summary

You should hire me because I'm a customer service centered proffessional (9+ years) seeking to enrich my career and professional skills in a diverse and opportunity driven work environment; Optimistic energy, great attention to detail with some experience college in the field of Nursing, which emphasizes my priorityof patient/customer care.

Overview

11
11
years of professional experience

Work History

Sales Associate

Sally Beauty
Moultrie, GA
07.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Customer Service Associate

Amazon
Atlanta, Georgia, US
04.2020 - 03.2024
  • Answered request through phone, chat and/or email
  • Which included everything from order and product questions to payment matters and website guidance
  • Resolve any emerging problems that our customer accounts might face with accuracy and efficiency
  • Provided product/services information, and answered any questions

Beautician/Make-up Artist

Self-Employed
Atlanta, Georgia, US
01.2016 - 09.2019
  • Listens to the needs of customers and provide them with the proper style and service that they request
  • Maintains own scheduling of appointments
  • Keeps records of the treatments and services that are provided for each customer
  • Keeps equipment and work area clean; maintains sterility of various supplies and equipment

Retail Sales Associate

Bed Bath and Beyond
Alpharetta, Georgia, US
05.2014 - 11.2016
  • Engaged customers in a courteous, helpful, and respectful manner, promptly and politely responded to customer inquiries and customers request for support
  • Resolved customer issues and escalated issues as necessary to ensure customer satisfaction
  • Organized and straightened merchandise areas on the sale floor
  • Processed customer transactions through the register when required
  • Executed activities related to store initiatives to offer customers additional product and services

Education

Associate of Science - Nursing

Southern Regional Technical college
Moultrie, Georgia

Skills

  • Customer service centered
  • Time management
  • Team building
  • Calm under pressure
  • Office Equipment Operations & Supplies
  • MS office Applications
  • Interpersonal Communication
  • Written and Oral Communication
  • Detailed oriented

Timeline

Sales Associate

Sally Beauty
07.2024 - 03.2025

Customer Service Associate

Amazon
04.2020 - 03.2024

Beautician/Make-up Artist

Self-Employed
01.2016 - 09.2019

Retail Sales Associate

Bed Bath and Beyond
05.2014 - 11.2016

Associate of Science - Nursing

Southern Regional Technical college