ALEXUS MARROW
Newark,NJ
Summary
Reliable, motivated and dependable, success at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Efficient Scale House Clerk known for high productivity and ability to complete tasks swiftly. Specialized in accurate weight measurement, record-keeping, and customer service. Excel in communication, problem-solving, and time management, ensuring smooth operations in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Cashier
Popeyes Louisiana Chicken
Irvington, New Jersey
03.2016 - 04.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Learned roles of other departments to provide coverage and keep store operational.
Package Handler
UPS
Newark, NJ
10.2018 - 12.2018
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Cashier
Dunkin' Donuts
Newark, NJ
04.2019 - 11.2021
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Operated cash register for cash, check and card transactions
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Scale House Clerk
Lemcor
Newark, NJ
09.2020 - 02.2024
- Provided primary customer support to internal and external customers in fast-paced environment
- Assisted customers by answering questions and fulfilling requests
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
- Prepared and submitted end-of-shift reports
- Prepared and mailed invoices to customers, processed payments and documented account updates
- Maintained accurate records of all incoming and outgoing truck traffic.
- Performed daily weigh-ins for customers, ensuring accuracy of readings.
- Inspected trucks to ensure safety requirements were met prior to entering the facility.
- Assisted in the maintenance of scale house equipment such as scales and computers.
Delivery Driver
Amazon
Newark
07.2024 - 10.2024
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Education
High School Diploma -
Malcolm X Shabazz High School
Newark, NJ06-2016
Skills
- Critical thinking
- Training & Development
- Customer service
- Detail-oriented
- Teamwork
- Money handling
- Complaint resolution
- Computer skills
- Leadership
- Time management skills
- Reports and documents
- Inspections
- Multitasking and organization
- Microsoft office
- Accurate recordkeeping
- Data entry
- Cross-functional communication
- Maintenance and troubleshooting
- Electronic surveillance
- Visitor tracking
Certification
- CERTIFIED WEIGHMASTERS Date Processed June 2,2022 - Expiration Date June 2,2025
- CERTIFIED SORA LICENSE Date Processed May 5,2023 - Expiration Date May 2,2025
Timeline
Delivery Driver
Amazon
07.2024 - 10.2024
Scale House Clerk
Lemcor
09.2020 - 02.2024
Cashier
Dunkin' Donuts
04.2019 - 11.2021
Package Handler
UPS
10.2018 - 12.2018
Cashier
Popeyes Louisiana Chicken
03.2016 - 04.2019
High School Diploma -
Malcolm X Shabazz High School