Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexus Mitchell

Hamtramck

Summary

Hardworking professional with 8 years of cashier and customer service experience, adept at working under pressure and meeting urgent demands. Experienced in food service operations, ensuring customer satisfaction and adherence to safety regulations. Licensed childcare provider in Michigan, dedicated to nurturing and guiding children through educational and recreational activities. Proficient in computer use, facilitating smooth operational processes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

FAMILY FOODS
10.2024 - Current


  • Assigned promotional signs to merchandise to drive sales and attract customer attention.
  • Managed pricing accuracy to maintain competitive market positioning.
  • Conducted thorough checks of aisles to ensure proper product placement and accessibility.
  • Guided customers in identifying suitable products to enhance satisfaction.
  • Utilized comprehensive computer skills to support project execution and team collaboration.

Managed price adjustments and input of new products to ensure accurate inventory records.

Childcare Provider

State of Michigan
06.2019 - 2025
  • Managed daily activities and provided care for children, ensuring a safe and supportive environment.
  • Developed a supportive atmosphere to ensure children's safety and emotional growth.
  • Developed and facilitated engaging activities aimed at promoting holistic growth in children.
  • Designed and implemented engaging play sessions to enhance children's learning through games, crafts, and storytelling.
  • Provided targeted assistance with homework assignments to promote academic success and confidence.
  • Designed and prepared meals and snacks to accommodate diverse dietary needs and preferences.
  • Ensured maintenance of clean play areas, toys, and equipment to promote a safe and healthy environment.
  • Provided immediate first aid and addressed health concerns to ensure child safety and well-being.
  • Engaged with parents to provide comprehensive updates on daily activities and address behavioral issues.
  • Fostered positive connections with children and parents to enhance engagement and support.
  • Oversaw simultaneous care for xx children during high-demand periods to maintain safety and service standards.
  • Designed and implemented a structured timetable to enhance efficiency and flow of daily operations.
  • Developed and executed conflict resolution strategies, leading to a significant reduction in disciplinary actions among children.
  • Engaged in professional development through workshops and seminars focused on child development to ensure up-to-date practices.
  • Developed and implemented individualized potty training strategies to enhance children's learning experiences.
  • Facilitated regular feedback sessions to foster improved parent satisfaction ratings.
  • Received recognition from parents for enhancing student engagement through an interactive learning atmosphere.
  • Monitored and enforced adherence to health and safety protocols to mitigate risks.
  • Directed supply inventory processes to maintain optimal stock levels while minimizing excess.
  • Collaborated in crafting and executing behavior management strategies to enhance student engagement.
  • Facilitated emotional well-being for children during periods of separation anxiety or distress.
  • Maintained comprehensive attendance records and milestones for each child to support effective tracking and reporting.
  • Designed and implemented a reward system aimed at fostering positive behavior and minimizing disruptions.

Cashier

FAMILY FOODS
02.2017 - 09.2018
  • Demonstrated strong customer service abilities by managing transactions with urgency and attention to detail.

Cashier

Kroger
08.2014 - 01.2017
  • Assisted teams in completing projects on schedule and within budget. Supported project coordination efforts to enhance team collaboration. Contributed to problem-solving initiatives to improve workflow efficiency.
  • Executed cash handling and transaction processing with accuracy and efficiency.
  • Assisted teams in completing projects on schedule and within budget. Supported project coordination efforts to enhance team collaboration. Contributed to problem-solving initiatives to improve project outcomes.
  • Delivered exceptional customer service, ensuring client satisfaction and loyalty.
  • Assisted teams in completing projects on schedule and within budget. Supported project coordination efforts to enhance team collaboration. Contributed to problem-solving initiatives to improve project outcomes.
  • Executed register operations with precision and urgency, ensuring accurate cash handling.

Crew Member

Popeye's
09.2009 - 12.2012
  • Certified in all workstations. Supported crew members in adhering to established procedures. Assisted in training team members effectively.

Education

Psychology BA - Mental Health

Southern New Hampshire University
04.2020

Business Administration Management - undefined

Wayne State University
Detroit, MI
01.2010

Skills

  • Computer systems management
  • Developmental disabilities expertise
  • Point of sale (POS)
  • Telephone communication
  • Child care
  • PowerPoint presentation software
  • Instructional methods
  • Mental health support
  • Customer support expertise
  • Ethernet networking
  • Meal prep expertise
  • Behavioral management
  • Data management
  • Outlook email management
  • Word processing software
  • Basic caregiving support
  • Special needs education
  • Financial planning
  • Childcare experience
  • Microsoft Office proficiency
  • Access database management
  • Microsoft Teams collaboration
  • Childcare services
  • Mental health support
  • Culinary services
  • Mathematics
  • IT proficiency
  • Social services
  • Substance use treatment
  • English language
  • Communication skills
  • Childcare expertise

Certification

  • Food Handler Certification
  • First Aid Certification
  • Child Development Associate Certification

Timeline

Retail Sales Associate

FAMILY FOODS
10.2024 - Current

Childcare Provider

State of Michigan
06.2019 - 2025

Cashier

FAMILY FOODS
02.2017 - 09.2018

Cashier

Kroger
08.2014 - 01.2017

Crew Member

Popeye's
09.2009 - 12.2012

Psychology BA - Mental Health

Southern New Hampshire University

Business Administration Management - undefined

Wayne State University