Felipe Cruz
Dothan,AL
Summary
Dynamic leader with a proven track record in steering teams, managing complex projects, and driving strategic objectives to successful completion. Expertise in crafting efficient processes and maintaining high standards ensures alignment with organizational goals and enhances overall productivity. Recognized for a collaborative approach that fosters teamwork and innovation, coupled with an unwavering commitment to excellence. Passionate about leveraging skills to inspire teams and deliver impactful results.
Overview
2026
2026
years of professional experience
Work History
Amazon Associate
Amazon
09.2024 - 01.2026
- Picker & Stower
- Picking & Stowing at a proficient Rate
- Problem Solve Trained
- TDR Certified
- ASC Member
- Help launching site POC3
- Changing Air Filters around warehouse
- Proficiently teaching Multiple Safety School Classes
- Coaching Associates about Safety procedures
- Performing Multiple Inbound & Outbound Trailer Audits
- Performing Multiple Safety Walks
- Ensuring customer satisfaction
- Training and coaching associates
- Delegating duties to associates
- Multitasking managerial tasks
- Maintaining a clean and organized environment
Store Associate
Valero
2017 - 2019
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained a tidy and organized store to comply with cleanliness standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations, and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Store Associate
Circle K
2017 - 2019
- Maintained a tidy and organized store to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging them according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Greeted customers, assisted in locating merchandise, and recommended suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Active Duty Soldier
United States Army
2015 - 2017
- Secured and protected military property, assets, and personnel.
- Operated and maintained armored vehicles.
- Performed as a fire team member during situational training exercises and infantry dismounted battle drills.
- Trained in infantry tactics, weapons, and medical procedures for well-rounded field support.
- Responded calmly and professionally to chemical, biological, and nuclear threats.
- Assembled, disassembled, and maintained various weapons for operational readiness.
- Provided professional reconnaissance and security support during varied operations.
- Trained in infantry tactics, weapons, and medical procedures for well-rounded field support.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Assembled, disassembled, and maintained various weapons for operational readiness.
Education
High school or equivalent -
Rehobeth High School
Rehobeth, AL05.2015
Skills
- Management expertise
- Strong relationship-building abilities
- Proficient in computer applications
- Analytical skills
- Intercultural competence
- Effective prioritization of tasks
- Prioritization and scheduling
- Project planning
- Effective communication
- Detail-oriented focus
- Product expertise
- Analytical problem-solving
- Effective team collaboration
- Schedule management
- Labor management
- Service excellence
- Computer systems management
- Safe driving practices
Military Service
- Branch: Army
- Service Country: United States
- Rank: PV2
- June 2015 To December 2019
Timeline
Amazon Associate
Amazon
09.2024 - 01.2026
Store Associate
Valero
2017 - 2019
Store Associate
Circle K
2017 - 2019
Active Duty Soldier
United States Army
2015 - 2017
High school or equivalent -
Rehobeth High School