DANIEL BADU
Riverdale,GA
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
11
11
years of professional experience
Work History
Amazon Associate
Amazon
10.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Generated new sales leads to achieve and exceed monthly sales goals.
IMPACT LABOR LLC
Impact Labor
04.2021 - 09.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
STOCKS MANAGER
Glo Mobile Network
09.2012 - 08.2021
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Set up displays of merchandise to market new products to customers.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Conducted research to address shipping errors and packaging mistakes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Education
Bachelor of Science - Psychology
UNIVERSITY OF CAPE COAST
GHANA - WEST AFRICA05.2009
Skills
- Program Support
- Data Entry
- Preparing Reports
- Management Support
- Complex Problem-Solving
- Sales Expertise
- Client Engagement
- Customer Service
- Computer Skills
- Relationship Building
- Customer Relationship Management (CRM)
- Attention to Detail
- Time Management
- Decision-Making
- MS Office
Additional Information
References;
Available upon request.
Timeline
Amazon Associate
Amazon
10.2023 - Current
IMPACT LABOR LLC
Impact Labor
04.2021 - 09.2023
STOCKS MANAGER
Glo Mobile Network
09.2012 - 08.2021
Bachelor of Science - Psychology
UNIVERSITY OF CAPE COAST