Summary
Overview
Work History
Education
Skills
Certification
CRMA Cert
Timeline
Generic

Alexus Mogan

Summary

Dynamic professional with a proven track record in client support and crisis intervention, honed at John F Murphy Homes. Skilled in time management and certified in CPR/AED, I consistently exceed performance metrics by leveraging exceptional customer service skills and attention to detail. Passionate about enhancing quality of life for individuals with disabilities, demonstrating significant achievements in fast-paced environments.

Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Direct Support Professional

John F Murphy Homes
09.2023 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Fulfillment Expert

Target
11.2022 - 07.2023
  • Interacted with guests in friendly and knowledgeable way.
  • Picked and packed order items.
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Greeted customers and directed to requested products.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.

Cashier

Walmart
11.2020 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Associate of Applied Science - Criminal Justice

Central Maine Community College
05-2025

High School Diploma -

Lewiston High School
156 East Ave, Lewiston, ME, 04240
05-2023

Skills

  • Time management
  • Behavior redirection
  • Client support
  • Certified in CPR/AED
  • First aid certification
  • Attention to detail
  • Customer service skills

Certification

Certified Residential Medication Aide

CRMA Cert

My CRMA certification demonstrates my ability to safely and accurately administer medications in residential or healthcare settings. It reflects my understanding of medication protocols, dosage calculations, and patient care, as well as my ability to comply with state regulations and documentation requirements. This certification also highlights my commitment to ensuring the well-being of individuals, particularly in environments where attention to detail and patient safety are critical.

Timeline

Direct Support Professional

John F Murphy Homes
09.2023 - Current

Fulfillment Expert

Target
11.2022 - 07.2023

Cashier

Walmart
11.2020 - 07.2022

Associate of Applied Science - Criminal Justice

Central Maine Community College

High School Diploma -

Lewiston High School
Alexus Mogan