Tracey Martin

• Improved patient care quality by implementing evidence-based nursing practices and protocols. Created Opiate management program that includes assessing need, risk factors for side effects and treatment plan.
• Ensured regulatory compliance by staying current on industry standards and updating policies accordingly. Federal and State Licensing Survey were deficiency free.
• Enhanced staff performance by conducting regular evaluations, providing constructive feedback for staff of 30 people.
• Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes. Implemented electronic scheduling system.
• Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
• Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care. Established meeting schedule to reinforce and discuss finding on rounding.
• Developed strong relationships with community partners to facilitate continuity of care. Served on advisory board for Guardian Pharmacy.

Teepa Snow- Positive Approach to Care

Certified Independent Consultant

Provide consultation to individuals/ organizations caring for those living with Dementia. Providing knowledge and awareness and skills for difficult cases.

Certified Independent Trainer

Provides training to individuals/ organizations care for those living with Dementia. Training covers topics including Normal VS not- normal aging, PAC skills and GEM states.

• Enhanced trainee engagement through interactive workshops and hands-on activities.
• Excellent communication skills, both verbal and written.
• Passionate about learning
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Identified issues, analyzed information and provided solutions to problems.

• Educated caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options. All staff trained yearly on Diabetics Management.
• Trained new staff in proper techniques, care standards, operational procedures, and safety protocols. Trained on infection control practices.
• Audited charts and reviewed clinical documents to verify accuracy. Medication administration audits for greater than 5 homes monthly.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms. Taught CRMA courses
• Educated family members and caregivers on patient care instructions.

• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Streamlined medication administration processes for increased safety and accuracy during busy shifts.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.

• Assisted struggling learners through targeted tutoring sessions, ultimately raising their test scores and confidence levels.
• Adapted lesson plans based on individual student needs, ensuring each learner received personalized support.
• Utilized technology effectively as an instructional tool to enhance student understanding of complex concepts.
• Empowered students with essential study skills necessary for academic success across multiple subject areas.
• Encouraged open lines of communication between tutor-student to discuss performance expectations regularly actively involving them in the learning process.
• Supported students with helpful study habits and exam strategies.

• Enhanced student engagement by incorporating real-world examples and multimedia resources into lectures.
• Promoted academic integrity by implementing strict plagiarism policies and educating students on proper citation techniques.
• Fostered a supportive learning environment by addressing diverse student needs through accommodations or additional support services referrals when necessary.
• Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
• Provided constructive feedback on assignments, enabling students to improve their writing and critical thinking skills.
• Received consistently positive evaluations from students and peers due to engaging teaching style and dedication to student success.

• Conducted telephone triage to patient, family and significant others using nursing judgment according to protocol.
• Maintained clear communication with healthcare providers, ensuring proper documentation of telephone encounters for continuity of care.
• Managed crisis situations calmly and professionally, coordinating prompt intervention from appropriate medical staff when necessary.
• Served as a resource to other nurses within the organization seeking guidance on proper telephone triage techniques and procedures.
• Conducted quality assurance reviews of recorded calls, identifying areas for improvement in service delivery and overall performance metrics.
• Delivered orientation and training of less experienced staff in specific clinical operations and procedures.
• Triaged patients by reviewing symptoms and advising on best treatment plan to facilitate patient care while minimizing impact on healthcare system.

• Enhanced patient care by implementing evidence-based nursing practices and protocols.
• Collaborated with multidisciplinary teams for comprehensive patient care, ensuring optimal treatment plans were implemented.
• Actively participated in quality improvement initiatives aimed at enhancing the delivery of primary care services within the practice setting. Received NCQA accreditation as PCMH
• Assisted in developing new clinic policies and procedures based on current best practices for more efficient workflow processes. Created a medical assistant training program.