Compassionate Director of Nursing dedicated to maintaining highest standards of nursing practices and policies. Excellent leader, mentor and recruiter, supporting staff and local community. Demonstrates strong working knowledge of regulatory compliance along with proven results in managerial role. Dedicated professional with a strong background in quality assurance and staff development. Known for assessing clinical competencies and fostering effective communication, ensuring high standards of patient care and safety.
Overview
2026
2026
years of professional experience
Work History
Director of Nursing
Health Care Partners of South Carolina
Conway, SC
08.2024 - Current
Facilitate communication between nursing staff and administration for seamless operations.
Assess the competency of clinical staff to ensure the quality, continuity, and safety of care.
Oversee daily operations, including recruitment, onboarding, training, and performance evaluations.
Establish and enforce nursing policies, procedures, and protocols to enhance service delivery.
Act as a liaison among nursing staff, providers, and administration to improve collaboration.
Monitor expenses related to medical supplies to optimize budget management.
Review incident reports submitted by nurses related to any adverse events that occurred during their shift.
Oversee the daily operations of the nursing department, including staffing, scheduling, budgeting, and resource allocation.
Resolve conflicts among staff members in a professional manner, while maintaining positive working relationships.
Provide clinical guidance and direction to nursing staff to ensure that quality care is provided in a timely manner.
Monitor changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
Maintain accurate records of staff certifications, licensure, and continuing education credits.
Inspect medical equipment regularly to ensure it is functioning properly before use by patients, or staff members.
Participate in the Uniform Data System annual reporting.
Participate in preparing for PCMH recognition.
Create provider after-hours schedule and share with after-hours service and providers.
Collect and scan huddle reports into share drive.
Collect and ensure monthly VFC reports, emergency logs, and pharmacy audits are in share drive.
Quality Manager
Health Care Partners of South Carolina
Conway, SC
01.2022 - 08.2024
Participated in monthly MCO meetings.
Educated staff on quality measures, concepts, and tools.
Participated in the Uniform Data System annual reporting.
Encouraged staff and promoted quality measure.
Prepared for quarterly peer reviews for providers.
Met weekly with team members to review quality measures and focus of the week.
Attended monthly CIMS meetings.
Scheduled AWV appointments for Medicare patients.
Worked MCO's and UDS reports to close quality measures.
Sent weekly reminders to staff for patients with appointments and depression to repeat PHQ9 for Depression Remission.
Created orders for colorectal cancer screening, breast cancer screenings, and HIV screenings to attach results.
Worked pending referrals to close the loop.
Attended SCPHCA monthly meetings and conferences.
Audited after-hours calls and documentation in EMR system.
Triage Nurse/Assistant Nursing Director
Health Care Partners of South Carolina
Conway, SC
06.2019 - 12.2021
Assessed patient needs, prioritizing care based on medical urgency.
Gathered patient history and symptoms to identify scope of medical complaints.
Provided telephone advice in accordance with established guidelines and protocols.
Documented patient information accurately within electronic health records systems.
Maintained compliance with HIPAA regulations to safeguard patient data.
Diffused tense situations calmly and professionally during stressful interactions.
Organized inventory and ensured adequate stock levels on shelves.
Participated in team meetings, presentations, and special events.
Floor Nurse
Atlantic Urology
Conway, SC
05.2018 - 05.2019
Collaborated with physician to assist in procedures and deliver post-operative care.
Maintained accurate electronic health records for assessments, interventions, and outcomes.
Conducted focused assessments on urological conditions to ensure precise diagnoses.
Managed catheters to enhance patient comfort and safety.
Educated patients on urological health and self-care practices.
Administered cancer treatments according to established protocols.
Ordered supplies for urology practice supporting six full-time providers.
Occupational Nurse/Occupational Health Coordinator
Doctor's Care
Conway , SC
2017 - 2018
Trained employees on health safety protocols to enhance workplace safety standards.
Scheduled and conducted health screenings, including vaccinations and respiratory FIT testing.
Performed drug and alcohol testing to ensure compliance with safety regulations.
Conducted vision and hearing tests as part of employee wellness initiatives.
Maintained OSHA logs to document safety compliance and incident reports.
Participated in nightly calls for first responder exposures, ensuring accurate record-keeping.
Delivered annual BBP training across company accounts to promote awareness and prevention strategies.
Regional Administrator
Doctor's Care
Conway, South Carolina
01.2013 - 2017
Managed scheduling and coordination of clinic operations across multiple locations.
Streamlined communication between healthcare providers and administrative staff.
Oversaw patient intake processes to ensure compliance with regulatory standards.
Organized training sessions for new administrative staff to improve service delivery.
Facilitated meetings to discuss operational challenges and recommend solutions.
Coordinated supply inventory management to support clinical needs effectively.
Maintained up-to-date records of all personnel activities within the region.
Monitored the budgeting process of all departments in the region to ensure fiscal responsibility.
Directed quality assurance activities including audits, reviews, investigations.
Represented the organization at conferences and workshops throughout the region.
Responded promptly to customer complaints or inquiries regarding regional services.
Conducted regular meetings with staff to discuss operational issues, performance goals, and strategies for improvement.
Established partnerships with community organizations to support regional initiatives.
Served as a liaison between headquarters offices and local branches throughout the region.
Oversaw recruitment and selection processes for new employees in the region.
Fostered positive school culture and promoted safety and equity for students.
Center Manager
Doctor's Care
1994 - 2013
Developed and maintained relationships with local healthcare providers and partners.
Addressed patient concerns promptly to maintain a positive experience.
Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
Recruited new employees by conducting interviews and orientations for new hires.
Reviewed and submitted accurate bi-weekly payroll to satisfy human resources obligations and maintain high employee satisfaction.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Kept facility clean, safe, and well-organized to maximize productivity and provide professional impression to all patrons.
Trained new employees on company policies, procedures, and job responsibilities.
Prepared staff work schedules and assigned team members to specific duties.
Floor Nurse
Doctors Care
06.1993 - 1994
Assessed patient conditions swiftly, prioritizing care based on urgency after evaluating vital signs.
Administered medications, started IVs, and performed wound care with precision.
Collected lab specimens and conducted point-of-care tests to interpret results effectively.
Recorded patient data accurately to maintain comprehensive medical records.
Provided clear discharge instructions to ensure patient understanding.
Initiated emergency protocols promptly when situations demanded immediate action.
Performed EKGs and administered nebulizer treatments efficiently.
Prepped patients for physical exams, applying casts and splints as needed.
Education
LPN
Conway School of Practical Nursing
Conway, SC
06-1993
High School Diploma -
Conway High School
Conway
06-1991
Skills
Healthcare compliance
Patient safety
Training facilitation
Relationship building
Clinical leadership
Healthcare regulations compliance
HIPAA regulations
Clinical operations management
Quality improvement
Timeline
Director of Nursing
Health Care Partners of South Carolina
08.2024 - Current
Quality Manager
Health Care Partners of South Carolina
01.2022 - 08.2024
Triage Nurse/Assistant Nursing Director
Health Care Partners of South Carolina
06.2019 - 12.2021
Floor Nurse
Atlantic Urology
05.2018 - 05.2019
Regional Administrator
Doctor's Care
01.2013 - 2017
Floor Nurse
Doctors Care
06.1993 - 1994
Occupational Nurse/Occupational Health Coordinator