ALEXUS TERRY
Frederick,MD
Summary
- Conducted 500+ venipunctures to enhance patient care and maintain high accuracy standards.
- Maintained high specimen labeling accuracy to uphold quality standards and prevent lab errors.
- Implemented rigorous safety measures to ensure zero contamination and eliminate needlestick occurrences.
- Streamlined blood draw processes to enhance patient experience and reduce wait times.
- Conducted comprehensive training sessions for new phlebotomy personnel to enhance proficiency in venipuncture techniques and ensure high standards of patient care.
- Utilized strong interpersonal skills to reassure and comfort patients throughout blood draw procedures.
- Upheld stringent adherence to HIPAA standards and infection control measures to safeguard patient privacy.
- Cultivated a compassionate environment to enhance patient experience and satisfaction, as reflected in positive feedback.
- Conducted specimen collection and processing to ensure accurate results for CBC, blood cultures, and glucose testing.
- Coordinated efforts with nursing and lab personnel to enhance efficiency in specimen delivery processes.
Overview
15
15
years of professional experience
Work History
Meritus Hospital
Phlebotomist Technician
Hagerstown, MD
01.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Collected blood samples using standard venipuncture techniques, ensuring patient comfort and safety.
- Maintained accurate records of patient information and specimen handling in electronic health systems.
- Trained and mentored junior staff on phlebotomy procedures and best practices for sample collection.
- Implemented process improvements that enhanced efficiency in specimen processing and reduced wait times.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Phlebotomist
Frederick Health Hospital
Frederick, MD
07.2024 - Current
- Collaborates with nurses, lab staff, and physicians to ensure timely delivery and process of specimens.
- Calm and reassure anxious or difficult patients while maintaining professionalism and patient safety.
- Documents all of the draws using a system called medatech all while putting information in for the patient.
- Responds to all STAT draws and code blue emergencies with urgency and efficiency.
- Trains and mentors new hires or Phlebotomy students during clinical rotations(If applicable).
- Maintains a high patient satisfaction scores and consistent praise for bedside manner at all times.
Package Handler
Columbia Care
Frederick, MD
08.2021 - 06.2024
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
Package Handler
Bard Medical
Covington, GA
05.2019 - 11.2021
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
Customer Service Cashier
Chick Fil A Loganville
Loganville, GA
08.2015 - 11.2016
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Sales Associate
Aeropostale
Indian Head, MD
03.2011 - 05.2012
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Phlebotomy Technician Certification - undefined
Divine School Of Phlebotomy
Baltimore, Maryland07.2023
Medical Assisting - undefined
Brown Mackie College - Atlanta
Atlanta, GA03.2016
Associate Degree in Nursing - CNA
Job Corps
West Virginia02.2015
Skills
- Executed venipuncture procedures to facilitate accurate blood sample collection
- Executed capillary blood collection procedures to ensure accurate diagnostic results
- Assisted in maintaining infection control protocols to promote a safe environment Supported staff training on hygiene practices to reduce infection risks Collaborated with healthcare teams to implement effective sanitation measures
- Implemented safety protocols to ensure compliance with industry standards
- Demonstrated effective communication skills to facilitate collaboration and information exchange
- Utilized medical terminology to enhance communication and documentation accuracy
- Executed patient care procedures to ensure optimal health outcomes
- Demonstrated exceptional organizational skills to streamline project workflows
- Executed package preparation processes to ensure timely and accurate shipments
- Assisted patients with inquiries and concerns to enhance satisfaction Supported healthcare teams in addressing patient needs effectively Facilitated communication between patients and medical staff to ensure clarity
- Assisted patients with feeding tasks to promote nutritional intake Supported healthcare staff in maintaining a clean and safe feeding environment Collaborated with team members to ensure timely meal delivery
- Administered first aid to individuals in need Assisted in maintaining a safe environment during emergencies Supported team members in responding to medical situations effectively
- Assisted in performing CPR during emergency situations Supported team members in maintaining safety protocols Contributed to training sessions on CPR techniques
- Assisted in maintaining compliance with HIPAA regulations to protect patient information Supported training initiatives for staff on HIPAA policies and procedures Aided in the development of documentation to ensure adherence to privacy standards
- Demonstrated advanced proficiency in various computer applications and software
Additional Information
Completed 100 successful blood draws under supervision., Demonstrated adherence to proper sanitation and hygiene standards., Effectively communicated with patients to ease anxiety and ensure understanding., Anatomy and Physiology, Medical Terminology, Infection Control, Patient Communication, Computer proficiency in [relevant software or programs]
Timeline
Meritus Hospital
Phlebotomist Technician
01.2026 - Current
Phlebotomist
Frederick Health Hospital
07.2024 - Current
Package Handler
Columbia Care
08.2021 - 06.2024
Package Handler
Bard Medical
05.2019 - 11.2021
Customer Service Cashier
Chick Fil A Loganville
08.2015 - 11.2016
Sales Associate
Aeropostale
03.2011 - 05.2012
Phlebotomy Technician Certification - undefined
Divine School Of Phlebotomy
Medical Assisting - undefined
Brown Mackie College - Atlanta
Associate Degree in Nursing - CNA
Job Corps