Jesus Granados Hernandez
Escondido,CA
Summary
Achieved timely completion of tasks through effective prioritization. Drove creative strategies to enhance problem-solving capabilities. Established a track record of reliability and exceptional time management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist
Octapharma Plasma
Escondido, CA
- Current
- Performed venipuncture and collected blood specimens from patients in a fast-paced clinical setting
- Ensured proper patient identification, labeling of specimens, and accurate documentation of all procedures
- Maintained strict adherence to infection control protocols and safety standards during blood collection process
- Demonstrated excellent customer service skills by providing compassionate care to patients during phlebotomy procedures
- Collaborated with healthcare team members to prioritize specimen collection based on patient needs and laboratory requirements
Server
Casa de las Campanas
Escondido, CA
10.2020 - 07.2021
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
Cashier and Customer Service
Wetzel's Pretzels
Escondido, CA
12.2019 - 08.2020
- Provided exceptional customer service by greeting customers, answering inquiries, and resolving complaints in a timely manner
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for customers
- Operated cash register and handled cash transactions with precision, maintaining 100% accuracy in balancing daily sales
- Assisted with inventory management by monitoring stock levels and notifying management when products needed to be replenished
- Cultivated strong relationships with regular customers through personalized interactions and remembering their preferences
Education
Certificate - Phlebotomy
Pima Medical Institute
Tucson - San Marcos, CA08.2022
High school diploma - undefined
Escondido High School
Escondido, CA07.2020
Skills
- Assisted customers with transactions at checkout Supported team members in maintaining accurate cash registers Helped resolve customer inquiries and issues promptly
- Demonstrated exceptional organizational skills to streamline project workflows
- Executed thorough cleaning protocols to maintain hygiene standards in various environments
- Executed high-quality service delivery in fast-paced dining environments
- Oversaw daily restaurant operations, ensuring high standards of service and efficiency
- Assisted servers by clearing and resetting tables promptly Supported kitchen staff by delivering clean dishes and utensils Maintained cleanliness of dining area to enhance guest experience
- Leveraged advanced computer skills to enhance operational efficiency
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Assisted in food preparation and service tasks to support team efficiency Maintained cleanliness and organization of dining areas to enhance customer experience Collaborated with team members to ensure timely delivery of meals
- Executed phlebotomy procedures to ensure accurate blood sample collection
- Executed venipuncture procedures to facilitate accurate blood sample collection
- Delivered comprehensive patient care by assessing needs and implementing treatment plans
- Executed blood sampling procedures to ensure accurate diagnostic results
- Utilized medical terminology to enhance communication and documentation accuracy
- Assisted customers in identifying product needs and preferences Supported sales team in achieving monthly targets through effective communication Contributed to maintaining organized inventory and product displays
Certification
- CPR & First Aid December 2020 to December 2022 CPR Certified
- Certified Phlebotomy Technician
Languages
English - Expert
Spanish - Fluent
Accomplishments
-Graduated with honors from Pima medical institute
Timeline
Server
Casa de las Campanas
10.2020 - 07.2021
Cashier and Customer Service
Wetzel's Pretzels
12.2019 - 08.2020
Phlebotomist
Octapharma Plasma
- Current
High school diploma - undefined
Escondido High School
Certificate - Phlebotomy
Pima Medical Institute