Trudi Belcher
Cuyahoga Falls
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kitchen Staff Member/ Front Desk
Clutch Lanes & Sports Center
Cuyahoga Falls, OH
03.2025 - Current
- Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
- Assisted with guest inquiries, resolving issues promptly and efficiently to ensure guest satisfaction
- Handled cash transactions accurately and securely, reconciling daily sales reports with minimal discrepancies
- Maintained cleanliness and sanitation of work areas, equipment, and utensils to ensure compliance with food safety regulations
- Operated kitchen equipment such as grills, fryers, ovens, etc. in a safe manner
Crew Member
Domino's
Cuyahoga Falls, OH
04.2023 - Current
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
- Proactively addressed customer concerns or complaints, resolving issues promptly to ensure customer satisfaction
- Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration
Senior Sandwich Artist
Subway
Munroe Falls, OH
02.2024 - 05.2024
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Collaborated with cross-functional teams to escalate complex issues and provide timely resolutions for customers
- Developed strong relationships with key clients through regular communication and personalized support
Education
high school - 12th grade
Schnee Learning Center
Cuyahoga Falls, OH05.2023
Skills
- Managed food preparation processes ensuring quality and efficiency
- Assisted customers with transactions at checkout Supported team members in maintaining accurate cash registers Helped resolve customer inquiries and issues promptly
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Assisted guests with inquiries and requests to enhance their experience Supported team members in daily operations to maintain service standards Contributed to a positive atmosphere through friendly interactions with customers
- Executed culinary techniques to prepare diverse dishes with precision
- Assisted guests with inquiries and concerns to enhance overall satisfaction Supported team members in delivering exceptional service experiences Facilitated communication between guests and management to resolve issues promptly
- Oversaw daily restaurant operations, ensuring high standards of service and efficiency
- Operated cash register efficiently to process customer transactions Assisted customers with inquiries and provided product information Maintained cleanliness and organization of checkout area
- Executed fundamental mathematical operations to support data analysis
- Assisted in food production processes to support team efficiency Collaborated with colleagues to maintain quality standards in food preparation Contributed to inventory management to ensure availability of ingredients
- Executed cash handling procedures to ensure accurate financial transactions
- Assisted customers in selecting products that meet their needs Supported team members in achieving sales goals through collaboration Maintained organized displays to enhance customer experience
- Facilitated effective communication through phone interactions Assisted customers with inquiries and concerns Supported team members in maintaining professional phone etiquette
- Demonstrated exceptional organizational skills to streamline project workflows
- Assisted guests with inquiries and requests to enhance their experience Supported team members in delivering exceptional service Resolved guest issues promptly to maintain satisfaction
Certification
Food Handler Certification
Timeline
Kitchen Staff Member/ Front Desk
Clutch Lanes & Sports Center
03.2025 - Current
Senior Sandwich Artist
Subway
02.2024 - 05.2024
Crew Member
Domino's
04.2023 - Current
high school - 12th grade
Schnee Learning Center