Suzette Alerta
Salem,OR
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Lead / Manager
Sodexo Food Service
Salem, OR
09.2024 - Current
- Exhibited strong personal responsibility to drive project success and team collaboration.
- Optimized workflow processes to enhance productivity in high-pressure environments.
- Facilitated collaboration among team members while excelling in independent tasks to achieve project goals.
- Exhibited proficiency in swiftly mastering new concepts and adapting to diverse circumstances.
- Facilitated effective information exchange through strong verbal and written communication skills.
- Fostered a positive environment through respectful interactions and a commitment to helping others.
- Facilitated teamwork by providing essential support and strategic guidance to colleagues.
- Supported operational efficiency and productivity through teamwork and communication.
- Streamlined task execution to consistently meet deadlines and enhance productivity.
- Executed assignments with a strong focus on accuracy and thoroughness to enhance overall quality.
- Leveraged strong learning abilities to efficiently master new concepts and methodologies.
Front End Assistant
Costco Wholesale
Salem, OR
01.2022 - 2024
- Delivered exceptional customer service by collaborating effectively within a high-paced team environment.
Manager
Super Pho
Salem, OR
08.2017 - 02.2022
- Achieved operational efficiency by overseeing front-end and back-end functions. Streamlined kitchen supply orders and inventory management. Improved scheduling processes and payroll accuracy for employees. Resolved daily challenges to ensure smooth operations. Increased financial accountability through timely deposits and comprehensive staff training. Elevated customer experience through dedicated service efforts.
Education
High School Diploma -
Martin Luther King High School
Riverside , Ca06.2003
Skills
- Oversaw inventory control processes to ensure optimal stock levels and minimize discrepancies
- Assisted in processing payroll for employees over two years Supported team members in resolving payroll inquiries Maintained accurate payroll records and documentation
- Assisted customers in selecting products that meet their needs Supported team members in maintaining store organization and cleanliness Contributed to achieving sales goals through effective product placement
- Oversaw daily operations and staff management in a high-volume restaurant environment
- Assisted in food preparation and kitchen operations to ensure efficient service delivery
- Assisted customers in identifying product needs and providing solutions Supported sales team in achieving targets through effective communication Contributed to maintaining inventory levels and product displays
- Directed management operations for five years, ensuring effective team performance and project delivery
- Executed cash handling procedures with precision and accuracy
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently
- Ensured compliance with food safety regulations and standards over four years
- Oversaw administrative operations to enhance organizational efficiency
- Cultivated extensive restaurant experience over four years, enhancing customer service and operational efficiency
- Oversaw team operations and performance for four years, ensuring alignment with organizational goals
- Oversaw food service operations, ensuring efficient delivery and high-quality standards
- Executed meal preparation and cooking techniques to deliver high-quality dishes
- Executed food preparation tasks to ensure timely service delivery
- Oversaw POS system operations for four years, ensuring seamless transaction processing
- Executed diverse culinary techniques to create innovative dishes
- Assisted users in navigating Microsoft Word features to enhance document creation Supported team members in formatting and editing documents for clarity and professionalism Collaborated with colleagues to troubleshoot software issues and improve workflow efficiency
- Oversaw banquet operations, ensuring seamless execution of events over four years
- Oversaw daily operations and staff management as Assistant Manager
- Oversaw kitchen operations, ensuring efficient workflow and high standards of food quality
- Executed high-quality service delivery in fast-paced dining environments
- Executed meal preparation processes to ensure timely and efficient service
- Demonstrated exceptional organizational skills through effective project management and task prioritization
- Managed inventory stocking processes for four years, ensuring optimal product availability
- Oversaw daily operations and strategic planning for store management over four years
- Assisted in food production processes to support team efficiency Collaborated with colleagues to maintain quality standards Contributed to inventory management to ensure adequate supplies
- Assisted servers in delivering food and beverages to guests promptly Maintained cleanliness of dining areas and utensils to enhance guest experience Supported team members in restocking supplies and preparing tables for new guests
- Optimized time management strategies to enhance productivity and efficiency
- Oversaw purchasing operations, ensuring optimal procurement strategies and supplier relationships
- Oversaw guest reception and seating arrangements to enhance dining experience
- Spearheaded recruitment initiatives, enhancing talent acquisition strategies over five years
- Assisted in creating documents and presentations using Microsoft Office tools Supported team members in utilizing software features effectively Contributed to maintaining organized files and data management
- Assisted in onboarding new employees by providing orientation materials and resources Supported new hires in understanding company policies and procedures Facilitated introductions to team members and key stakeholders
- Managed comprehensive budgeting processes to ensure financial accuracy and accountability
- Assisted in recruitment processes by screening resumes and scheduling interviews Supported onboarding activities for new hires to ensure smooth transitions Helped maintain employee records and assist with benefits administration
- Executed comprehensive financial planning strategies to optimize resource allocation
- Oversaw food service operations, ensuring high standards of quality and efficiency
- Directed teams to achieve strategic objectives over five years of leadership experience
- Assisted in product selection and inventory management Supported visual merchandising efforts to enhance store presentation Collaborated with team members to maintain organized displays
- Executed thorough cleaning protocols to maintain hygiene standards
- Executed comprehensive strategic planning initiatives to align organizational goals
- Assisted customers in identifying additional products to enhance their purchases Supported sales team in promoting complementary items to boost overall sales Facilitated customer engagement to encourage repeat business
- Demonstrated exceptional communication skills through five years of professional experience
- Demonstrated exceptional phone etiquette to enhance customer interactions and satisfaction
- Executed cashiering operations with precision and efficiency
- Sales
Certification
CPR/First Aid, 2022-01-01, 2023-01-01, CPR and first aid certified
Assessments
- Work style: Reliability, Proficient, 2021-12-01
- Attention to detail, Proficient, 2021-12-01
- Early childhood development, Proficient, 2022-02-01
- Proofreading, Proficient, 2022-02-01
- Administrative assistant/receptionist, Completed, 2021-12-01
- Customer focus & orientation, Proficient, 2021-12-01
- Customer service, Proficient, 2022-01-01
- Management & leadership skills: Impact & influence, Proficient, 2022-03-01
- Work style: Conscientiousness, Proficient, 2022-01-01
- Work motivation, Proficient, 2022-01-01
Timeline
Kitchen Lead / Manager
Sodexo Food Service
09.2024 - Current
Front End Assistant
Costco Wholesale
01.2022 - 2024
Manager
Super Pho
08.2017 - 02.2022
High School Diploma -
Martin Luther King High School