Alexus Venegas
Vancouver,WA
Summary
Dedicated and experienced professional with over four years in customer service roles. Seeking new opportunities to expand skill set and contribute to a dynamic team environment. Possessing excellent communication and organizational skills, with a proven ability to quickly learn and adapt to new tasks. Compassionate and team-oriented individual willing to relocate for the right opportunity. Dedicated team player ready to make a positive impact on your team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Knowledge Beginnings (KinderCare Education)
Vancouver, WA
10.2023 - Current
- 1. Maintaining a healthy relationship with parents
- 2. Reaching milestone with children
- 3. Communication
- 4. Basic cleaning mop, sweep, vacuum sanitize
- 5. Curriculum development
- 6. Behavioral management
- 7. Patients and empathy
- 8. First aid
- 9. Classroom management
- 10. Lesson planning
Hostess
Bamboo Sushi
Beaverton, OR
04.2022 - 10.2023
- 1. Answering phone calls
- 2. Assisting customers to tables
- 3. Bussing tables
- 4. Answering Questions
- 5. Greeting
- 6. Setting reservations
Barista and Cashier
Sharetea
Vancouver, WA
08.2020 - 03.2021
- Answering phone
- Cash handling
- Closing shift
Employee
Sharetea
Lake-Oswego, OR
02.2020 - 08.2020
- Taking orders
- Cash handling
- Attending customers needs
- Answering phone calls
- Closing shift
- 1. Closing down bar station
- 2. Stocking products
- 3. Cleaning. Opening shifts
- Stocking jams
- Cooking pearls
- Brewing tea
- Stocking ice bin
Shift Leader
Carl's Jr.
Hillsboro, OR
05.2017 - 09.2019
- Allocated tasks to employees on a daily basis and monitored activity and task completion.
- Mentor team members on techniques necessary to complete job tasks.
- Confirmed that appropriate changes were made to resolve customers problems.
- Assisted customers with store and product complaints.
- Stocked and rotated inventory regularly.
- Trained new employees on company customer service policies and service level standards.
- Answered questions and addressed problems and complaints in person or via phone.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Closed the store, which included counting cash drawers and making bank deposits.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Balanced the needs of multiple customers simultaneously in a fast-paced environment.
Cashier
Five Guys
Beaverton, OR
01.2016 - 05.2017
- Assist with other employees when in need of help
- Maintain clean store and make sure needs are met; This includes keeping Customers happy, taking out trash, Sweeping and all other similar tasks
- Responsible for clean up after customers
- Provide backup support in back/front
- Fielding incoming phone calls, greeting customers
- Answered questions
- Processed cash, check, or credit transactions with accuracy
- Stocked merchandise
Education
High school or equivalent - undefined
Merlo Station Night School
06.2018
Skills
- Classroom management
- Food Service
- Toddler care
- Supervising Experience
- Cash Handling
- Shift Supervisor
- Shift Lead
- Food Preparation
- Crew Member
- Customer Service
- POS
- Serving Experience
Certification
- CPR Certification
- Food Handler Certification
- Driver's License
- First Aid Certification
Timeline
Daycare Teacher
Knowledge Beginnings (KinderCare Education)
10.2023 - Current
Hostess
Bamboo Sushi
04.2022 - 10.2023
Barista and Cashier
Sharetea
08.2020 - 03.2021
Employee
Sharetea
02.2020 - 08.2020
Shift Leader
Carl's Jr.
05.2017 - 09.2019
Cashier
Five Guys
01.2016 - 05.2017
High school or equivalent - undefined
Merlo Station Night School