Carleisha Stevens
Plaquemine,LA
Summary
I go by Ms.Carly and I am a dedicated daycare teacher. Someone who's successful and prioritize safety, patience, and clear communication while fostering a nurturing, creative environment. Always having a proactive supervision, consistent routines, engaging in early childhood education activities, and building trust through, empathetic, and organized, professional care. My main key focus is include child safety, lesson planning, behavioral management, and communication with parents.
In the community I I teach and lead young girls to believe in God by them dancing to the words of gospel lyrics. I am the dance director of a praise team in Plaquemine. I have experienced with choreographing of dance styles. Utilizes strong collaborative skills to enhance team dynamics and ensure successful performances. Since we are on dance, I had my own dance team at the age of 16.
I had so much on my plate with high school and playing sports I had to let it go but, by having that team at a young age taught me so much in life like focused effort and self-belief allow you to achieve nearly any goal you set your mind to. The belief that you are "too old" or "too young" is a limitation, not a fact. Successful entrepreneurs focus on opportunity rather than waiting for the perfect time. I always had a thing with engaging with children, and to this day I still do look how naturally this lead me to this opportunity. Mind over Matter!
Overview
10
10
years of professional experience
1
1
Certification
Work History
Daycare Teacher
True Care Learning Centeer
Plaquemine, LA
04.2025 - Current
- Developed and implemented age-appropriate lesson plans to enhance children's learning experiences.
- Fostered a safe and nurturing environment for children, ensuring emotional and physical well-being.
- Collaborated with parents to discuss children's progress and address any concerns effectively.
- Organized daily activities that promoted social skills, creativity, and cognitive development among children.
- Monitored classroom behavior, implementing positive reinforcement strategies to encourage good conduct.
- Engaged in ongoing professional development to refine teaching techniques and improve educational outcomes.
- Maintained accurate records of children's progress, attendance, and developmental milestones for reporting purposes.
- Assisted in preparing materials for lessons, enhancing overall classroom organization and efficiency.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Gathered materials and resources to prepare for lessons and activities.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Supported students in developing self-esteem and self-confidence.
- Incorporated music, art and literature into curriculum.
- Utilized creative teaching strategies to engage students in classroom.
- Guided students to develop social, emotional and physical skills.
- Monitored classroom to verify safe and secure environment.
- Engaged children in environmental awareness activities, instilling sense of responsibility for nature.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
- Strengthened children's early literacy and math skills through interactive lessons and games.
- Enhanced children's problem-solving skills through guided activities and open-ended questions.
- Implemented creative learning strategies, significantly increasing children's engagement with educational content.
- Encouraged children to express themselves creatively through art and music, enhancing their creative thinking skills.
- Created safe and nurturing learning environment for preschoolers.
Cashier
Tractor Supply
Plaquemine, LA
11.2023 - 02.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized checkout area, ensuring cleanliness and product availability.
- Collaborated with team members to optimize inventory management during peak hours.
- Trained new cashiers on operational procedures and customer service best practices.
- Implemented strategies to reduce checkout wait times, improving customer satisfaction scores.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer loyalty by participating in rewards program enrollment.
Customer Service Representative
Experian
California, KY
08.2024 - 03.2025
- Resolved customer inquiries through multiple channels, ensuring prompt and accurate responses.
- Utilized CRM software to track interactions and manage customer accounts effectively.
- Collaborated with team members to enhance service delivery and improve customer satisfaction rates.
- Analyzed customer feedback to identify trends and recommend process improvements.
- Conducted follow-up calls to ensure resolution of issues and maintain strong customer relationships.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
Cashier
Walmart
Port Allen, LA
01.2021 - 09.2023
- Monitored cash drawer accuracy, conducting regular audits to prevent discrepancies.
- Developed promotional displays that increased visibility of seasonal products and offers.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Improved efficiency, organized checkout area for optimal workflow.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Trained new cashiers on operational procedures and customer service best practices.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
Carhop
Sonic
Plaquemine, LA
07.2016 - 01.2018
- Delivered food and beverages to customers with accuracy and efficiency.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new team members on operational procedures.
- Managed customer orders using point-of-sale systems for accurate transactions.
- Improved customer satisfaction by providing prompt and friendly service.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Enhanced sales by upselling menu items and promoting daily specials.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Maximized customer loyalty through consistent attention to detail and excellent communication skills.
- Answered guest questions and promoted special products.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Trained new carhops in proper service techniques and company policies.
- Increased repeat business, engaging customers with friendly and efficient service.
- Enhanced team efficiency, coordinating with kitchen staff to expedite order preparation.
- Prepared beverages and simple menu items for faster service turnaround.
- Maintained cleanliness and organization in serving area to uphold health standards.
- Ensured safe food handling practices were followed, reducing risk of contamination.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma -
Plaquemine Senior High School
Plaquemine, LA12.2026
Skills
- Time management
- Child safety
- Cleaning and sanitation
- Lesson planning
- Strong work ethic
- Problem-solving
- Active listener
- Loves children
- Friendly and likeable
- Emotionally supportive
- Child care
- Infant, toddler, and preschool curricula
- Decision-making
- Classroom management
- Classroom organization
- Activity planning
- Positive role model
- Classroom instruction
- Safety monitoring
- Record keeping
- Verbal communication
- Verbal and written communication
- Multitasking and organization
- Storytelling and crafts
- Nutrition
- Arts, crafts, and games
- Gentle discipline
- Child development
- Conflict resolution
Certification
- Mandatory Report Training
- Using quality feedback during play & routines
- Quality feedback during challenging moments
- Child development, early learning development standards, learning activities
-Teacher child interaction, child guidance, and classroom management
I have 20+ certifications printed out.
Timeline
Daycare Teacher
True Care Learning Centeer
04.2025 - Current
Customer Service Representative
Experian
08.2024 - 03.2025
Cashier
Tractor Supply
11.2023 - 02.2026
Cashier
Walmart
01.2021 - 09.2023
Carhop
Sonic
07.2016 - 01.2018
High School Diploma -
Plaquemine Senior High School