Alexus West
Columbus,IN
Summary
Overview
7
7
years of professional experience
Work History
Production Supervisor
NTN Driveshaft
06.2023 - Current
- Managed team of 25 production associates, overseeing productive production processes and meeting all deadlines.
- Managed internal operational standards and productivity targets.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
Team Leader
NTN Driveshaft
08.2021 - 06.2023
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Operator
NTN Driveshaft
06.2019 - 08.2021
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Cashier
Walmart
09.2017 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Columbus East High School
Columbus, IN01-2019
Skills
- Production and processing
- Schedule management
- Workflow optimization
- Inventory coordination
- Staff management
- Project management
- Data analytics
- Health and safety
- 5S methodology
- Excel
- Microsoft Word
Timeline
Production Supervisor
NTN Driveshaft
06.2023 - Current
Team Leader
NTN Driveshaft
08.2021 - 06.2023
Operator
NTN Driveshaft
06.2019 - 08.2021
Cashier
Walmart
09.2017 - 06.2019
High School Diploma -
Columbus East High School
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