Alexx Johnsen
Chicago,IL
Summary
With a proven track record with Dana Galati, I excel in infant and toddler care, blending schedule management with nurturing environments to foster child development. My adeptness in activity planning and effective communication has consistently enhanced family satisfaction and child well-being, showcasing my ability to balance empathy with organizational skills.
Overview
11
11
years of professional experience
Work History
Private Nanny
Dana Galati
10.2022 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Led indoor and outdoor activities to entertain and occupy children.
- Implemented daily routines for optimal child development and created a structured environment.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
- Taught children everyday skills and language.
- Planned special outings or themed days around children's interests or areas of study in their school curriculum.
Dispatcher
Infinity Transportation
10.2019 - 07.2022
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Private Nanny
Jennifer Thayer
10.2015 - 08.2019
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Led indoor and outdoor activities to entertain and occupy children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
Customer Service Associate
Walgreens
04.2014 - 08.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Trained new associates in customer service protocols, elevating overall team's performance.
Teacher Assistant
Care A Lot Daycare
06.2013 - 02.2014
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Distributed learning materials such as worksheets, textbooks, and supplemental activities.
- Maintained accurate records of student attendance, performance, and assessment results for data-driven instruction adjustments.
Education
GED -
William Howard Taft
Chicago, IL05.2013
Skills
- Infant care experience
- Schedule Management
- Toddler care experience
- Activity Planning
Timeline
Private Nanny
Dana Galati
10.2022 - Current
Dispatcher
Infinity Transportation
10.2019 - 07.2022
Private Nanny
Jennifer Thayer
10.2015 - 08.2019
Customer Service Associate
Walgreens
04.2014 - 08.2015
Teacher Assistant
Care A Lot Daycare
06.2013 - 02.2014
GED -
William Howard Taft
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