Alexx Whitfield
New Braunfels,Texas
Summary
Results-driven product flow associate with experience in management fields. Well known for high productivity and efficient task completion. Well-versed in customer service, inventory and site management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team leadership.
Overview
4
4
years of professional experience
Work History
Product Flow Associate
Best Buy
New Braunfels, Texas
12.2024 - Current
- Managed product flow at Best Buy by receiving, processing, and replenishing merchandise to maintain accurate stock levels.
- Coordinated with sales teams to ensure product availability, and enhance the customer shopping experience.
- Utilized inventory management systems, RFID scanners, and warehouse logistics tools to track stock movement and optimize efficiency.
- Inventory Management Systems - experience with software for tracking shipments, stock adjustments, and loss prevention.
- Supply chain coordination: ensuring proper distribution from the receiving dock to the sales floor.
- Data Entry and Report Analysis: Logging inventory movements and analyzing trends for efficiency improvements.
- Managing inbound and outbound shipments for optimal turnaround times.
- Conducted inventory checks to ensure accuracy of shelf stock.
Sales Representative
Best Buy
New Braunfels, Texas
06.2024 - 12.2024
- Utilized active listening to understand customer needs, and provide tailored recommendations.
- Demonstrated expertise in persuasive selling techniques to drive revenue through upselling and cross-selling strategies.
- Proficient in handling high-pressure situations and managing busy store environments to ensure customer satisfaction.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Operated register, handled cash and processed credit card transactions.
- Developed and maintained relationships with customers to ensure repeat business.
- Coordinated with product flow teams to ensure timely delivery of products to customers.
Assistant Manager
Finish Line Carwash
New Braunfels, Texas
04.2021 - 11.2023
- Emergency Repairs & Vendor Coordination - Served as the on-site problem solver for urgent mechanical failures, coordinating with the team in the repairs of broken mechanicals in the wash.
- Diagnosed and resolved issues with ICS (Innovative Control Systems) troubleshooting, working closely with the support team for system malfunctions, ensuring minimal downtime, and improving operational efficiency.
- Utilized ICS reporting tools to track wash counts, detect system errors, and analyze performance trends for operational improvements.
- Managed backend configurations, software updates, and hardware resets for payment terminals and automated car wash controls, involving POS and Tunnel Controller Systems.
- Developed and executed maintenance schedules to reduce system failures.
- Trained and led staff on troubleshooting basic mechanical failures, POS handling, safety protocols, and operations in the tunnel.
- Assisted the on-site manager in handling service complaints related to system malfunctions or wash malfunctions.
Supervised daily operations. - Implemented sales tactics that drove our company to move from low tier in the micro-market to #2 in sales across the micro-market in selling memberships.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
Bachelor of Business Administration - Computer Information Systems
Texas State University
San Marcos, TX12.2027
Pre-business education - Finance
Northeast Lakeview College
Universal City, TX12.2024
High School Diploma -
Canyon Highschool
New Braunfels01-2020
High School Diploma -
Comal Academy
New Braunfels01-2020
Skills
- Team leadership
- Complex Problem-solving
- Inventory management
- Staff management
- Product and service sales
- Sales techniques
- Data collection and analysis
- Multitasking and organization
Education Experience
- Student, Texas State University, New Braunfels, Texas, 12/01/24, 12/01/27, Achieved enrollment at Texas State University, acquiring a bachelor’s degree in business administration with a focus in Computer Information Systems.
- Student, Northeast Lakeview College, Universal City, Texas, 08/01/23, 12/01/24, Achieved pre-business education, transferred out to acquire a bachelor’s degree in business administration with a focus in Finance.
Affiliations
- Nominated three different semesters to The National Society of Leadership and Success (NSLS) at NorthEast Lakeview College.
Timeline
Product Flow Associate
Best Buy
12.2024 - Current
Sales Representative
Best Buy
06.2024 - 12.2024
Assistant Manager
Finish Line Carwash
04.2021 - 11.2023
Bachelor of Business Administration - Computer Information Systems
Texas State University
Pre-business education - Finance
Northeast Lakeview College
High School Diploma -
Canyon Highschool
High School Diploma -
Comal Academy
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