JAKE BLAKELY
Muskegon,MI
Summary
Self-motivated marketing specialist with 5+ years of experience in successful campaign development for diverse industries, with a specialization in cannabis. Extensive background in retail management and customer service. Strong focus on team collaboration and achieving high standards. Reliable and adaptable, with expertise in inventory management and regulatory compliance.
Overview
5
5
years of professional experience
Work History
Lead Budtender and Key Holder
Kushagram
01.2023 - 10.2024
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Contributed to the development of standard operating procedures and best practices, ensuring a consistent, high-quality experience for all customers.
- Resolved customer complaints professionally and efficiently, preserving brand reputation and customer loyalty.
- Assisted in inventory management, ensuring accurate tracking and timely replenishment of stock.
- Implemented efficient cash handling procedures, maintaining accurate financial records and minimizing discrepancies.
- Trained new budtenders on company policies, products, and sales techniques, fostering a culture of continuous improvement.
Social Media Marketer
Goodlyfe
01.2021 - 12.2023
- Sole content creator for Goodlyfe Best of Weedmaps 22, 23
- Contributed to the development of creative visual assets for use in both print and digital marketing materials.
- Boosted social media engagement with consistent posting and timely responses to audience interactions.
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Developed comprehensive social media strategy to drive user engagement and increase followers significantly.
Lead Delivery Driver/dispatch
Strains
01.2020 - 01.2021
- Managed on-boarding training with newly hired employees on delivery protocols
- Providing outstanding customer care
- Managing orders both efficiently and in a timely manner
- Excellent communication skills, public speaking background, and a proven track record of educating and retaining customers alike
Skills
- METRC
- Restocking inventory
- POS system operation
- Cash handling experience
- Customer education
- Product merchandising
- Key holder
- Conflict resolution
- Digital marketing strategy
- Campaign management
- Multimedia editing
- Social media and promotions
Accomplishments
Best Of Weedmaps 2022 & 2023
Timeline
Lead Budtender and Key Holder
Kushagram
01.2023 - 10.2024
Social Media Marketer
Goodlyfe
01.2021 - 12.2023
Lead Delivery Driver/dispatch
Strains
01.2020 - 01.2021
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