Alexxis Henry
Raleigh,NC
Summary
Compassionate and highly organized professional with a diverse background in childcare and administrative support. Skilled in managing daily operations, scheduling, and delivering excellent customer service, while fostering safe and nurturing environments for children. Versatile in technical tasks, adept at multitasking, and effective communication with families and team members. Demonstrates patience, empathy, and strong leadership abilities. Combines care-centered experience with operational and technical coordination, seeking a full-time position with long-term growth potential in a dynamic professional setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Appliance Repair Technician
US Appliance Repair
12.2024 - Current
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Educated customers on use, care and adjustments of appliances.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Built strong relationships with suppliers, negotiating favorable pricing for parts and equipment.
Office/Branch Manager
US Appliance Repair
12.2023 - 12.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Lead Educator - Toddlers
Jewish Community Centre
05.2023 - 12.2023
- Promoted language development through engaging storytelling sessions, songs, and interactive games.
- Fostered strong relationships with families through regular communication, including parent-teacher conferences and daily updates on child progress.
- Maintained accurate records of student attendance, developmental milestones achievements, and any concerns shared by parents or caregivers.
- Enhanced toddler development by implementing age-appropriate, play-based learning activities utilizing the Reggio Emilia Approach.
- Mentored and trained new educators to promote best practices in early childhood education.
Lead Educator - Toddlers
Kid City USA
01.2022 - 07.2023
- Designed and implemented individualized learning plans for each student to support their unique needs.
- Continuously pursued professional development opportunities to stay current on best practices in early childhood education and support a high-quality learning environment for toddlers.
- Cultivated a sense of autonomy in toddlers by guiding them through self-help skills such as dressing themselves or serving their snacks during meal times.
- Enhanced fine motor skills by introducing various art projects, puzzles, and manipulative toys in the classroom setup.
- Created a welcoming atmosphere within the classroom by displaying children''s artwork and accomplishments prominently throughout the space.
- Implemented effective behavior management techniques to create a safe and nurturing environment for toddlers.
- Developed comprehensive assessment tools to track students'' progress and adapt teaching methods accordingly.
Education
No Degree - Human Biology
Jacksonville University
Jacksonville, FL06-2025
High School Diploma -
Penn Yan Academy
Penn Yan, NY06-2021
Skills
- Multimeter usage
- Refrigeration systems
- Soldering skills
- Appliance diagnostics
- Maintaining inventory
- Computer skills
- Customer service
- Teamwork and collaboration
- Child safety protocols
- Classroom organization
- Positive reinforcement
- First aid and CPR
Certification
- CDA, National - Valid thru 12/2025
- CPR/ First Aid, American Red Cross
Timeline
Appliance Repair Technician
US Appliance Repair
12.2024 - Current
Office/Branch Manager
US Appliance Repair
12.2023 - 12.2024
Lead Educator - Toddlers
Jewish Community Centre
05.2023 - 12.2023
Lead Educator - Toddlers
Kid City USA
01.2022 - 07.2023
No Degree - Human Biology
Jacksonville University
High School Diploma -
Penn Yan Academy
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