Alexxis Neal
Park Forest,IL
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on adaptability and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Marcus Theatres
Orland Park
05.2023 - Current
- Monitor & verify alcohol consumption, adhering to responsible serving practices.
- Efficiently open or close the bar according to established procedures, ensuring preparedness for each shift.
- Maintain cleanliness and organization of dining area and bar area for optimal guest experience.
- Developed loyal clients by consistently delivering outstanding service and engaging in friendly conversation.
- Provide attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Organize bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educate customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Work along in fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender
The Wave Bar
Worth, IL
05.2025 - 12.2025
- Developed signature cocktails, contributing to unique drink menu offerings.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Cashier
Honeybaked Ham
Orland Park
03.2020 - 12.2025
- Assisted in inventory management, tracking stock levels, and organizing materials for optimal accessibility.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Trained new employees on equipment usage, safety protocols, and best practices for productivity.
Assistant
Texture Pointe Salon
Highland
03.2023 - 01.2025
- Provided flexible availability, working one day a week as well as when extra help was necessary.
- Maintained cleanliness and organization of salon equipment and workstations.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Greet clients, provided attentive hospitality to make their experience as comfortable as possible.
Cashier
Pizza Plus
Hometown
10.2017 - 11.2022
- Delivered exceptional customer service in person, over the phone, and online in a timely matter using POS system.
- Helped support other positions during peak hours such as in the kitchen and delivery drivers.
- Maintained clean and organized dining areas as well as casino room to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Science - Philosophy
Loyola University Chicago
Rogers Park12-2026
general education
Oak Lawn Community High School
Oak Lawn04-2019
Skills
- Customer service (9 years)
- Strong multitasking
- Engaging personality
- Responsible alcohol service
- Memory retention
- Service-oriented mindset
- Highly reliable
- Self motivated
- Complex Problem-solving
- Team player attitude
Certification
- BASSET - expires August 2028
- Food Handler Certificate - May 2023-2025
Timeline
Bartender
The Wave Bar
05.2025 - 12.2025
Bartender
Marcus Theatres
05.2023 - Current
Assistant
Texture Pointe Salon
03.2023 - 01.2025
Cashier
Honeybaked Ham
03.2020 - 12.2025
Cashier
Pizza Plus
10.2017 - 11.2022
general education
Oak Lawn Community High School
Bachelor of Science - Philosophy
Loyola University Chicago