Alexxus Armstrong
Jamaica,NY
Summary
Motivated and detail-oriented professional with strong customer service and retail experience, currently holding a provisional CRCST Certification. Committed to transitioning into sterile processing with a solid understanding of safety protocols, inventory handling, and sanitation principles. Known for quick learning, dependability, and a strong work ethic. Seeking an opportunity to train on the job and complete 400 hours to obtain full CRCST certification while contributing to a healthcare team dedicated to patient safety and procedural excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service/Retail Sales Associate
TJX Companies
09.2022 - 06.2025
- Delivered exceptional customer service by assisting with product selection, purchases, and reward program enrollment, ensuring a positive shopping experience.
- Maintained a clean, organized store environment and executed attractive merchandising displays to optimize product visibility and drive sales.
- Trained and mentored new employees on store procedures and sales techniques, contributing to improved team performance and customer satisfaction.
- Accurately processed transactions, returns, and exchanges while adhering to company policies, and managed inventory through clear labeling, restocking, and shelf organization.
Education
Bachelor of Science - Biology
York College
Jamaica, NY05-2026
No Degree - Central Service Technology Certificate Program
Long Island University
Brooklyn, NY04-2025
Associate of Science - Biology
Borough of Manhattan Community College
New York, NY05-2023
High School Diploma -
John Adams High School
Ozone Park, NY06-2019
Skills
- Strong Communication and Customer Service
- Teamwork
- Inventory control and Restocking
- Instrument Sterilization Knowledge(Basic)
- Medical Terminology
- Meticulous Attention to Detail and Safety Control
- Quick Learner and Adaptable
Certification
Certified Registered Central Service Technician (CRCST)- Provisional
Healthcare Sterile Processing Association (HSPA)
Issued: 06/2025
Timeline
Customer Service/Retail Sales Associate
TJX Companies
09.2022 - 06.2025
Bachelor of Science - Biology
York College
No Degree - Central Service Technology Certificate Program
Long Island University
Associate of Science - Biology
Borough of Manhattan Community College
High School Diploma -
John Adams High School
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