Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Susan Kuehl

Burlington,IA

Summary

Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Customer Service/Retail Sales Associate

Kohl's
West Burlington, Iowa
10.2024 - Current
  • Cleaned shelves, counters and tables to maintain organized store.
  • Handled returns and exchanges according to company policies.
  • Checked out customers , put away returns, cleaned fitting rooms by putting away merchandise .

Receptionist

River Cities Opthalomogy
Fort Madison, Iowa
04.2022 - 09.2023
  • Scheduled appointments for clients, customers, and other visitors.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Compiled data from various sources into organized reports for management review.

Opthamolic Tecnician

American Eyecare
Burlington, IA
08.2010 - 04.2022
  • Pretest pts vision with various instruments Answered phones , made appointments , took payments , adjusted glasses , assisted doctor

Pharmacy Technician

Dixon Pharmacy
Dixon, IL

Education

High School Diploma -

Twin City Nazerene High School
Sterling, IL
05-1983

Some College (No Degree) - Business Administration

Saul Valley College
Dixon, IL

Some College (No Degree) - Medical Technology

Herzing University
Madison, WI

Skills

  • Department reset
  • Cross-selling techniques
  • Product merchandising
  • Teamwork and collaboration
  • Interpersonal and written communication
  • Problem-solving
  • Teamwork
  • Stock replenishment
  • Product promotions
  • Sales goals attainment
  • Cash handling
  • Sales expertise
  • Returns and exchanges
  • POS system operation
  • Friendly and outgoing
  • Retail merchandising expertise
  • Display setup
  • Merchandise display
  • Customer assistance
  • Customer needs assessment
  • Self-checkout assistance
  • Trend awareness
  • Visual display arrangement
  • Reliability and punctuality
  • Loss prevention
  • Transaction processing
  • Account assistance
  • Gift card management
  • Cash drawer balancing
  • Flexible schedule
  • Time management
  • Regulatory compliance
  • Data entry
  • Relationship building
  • Customer engagement

Certification

  • pharmacy technician liscense from 2005 -2007 in illinois , paraoptic liscense from 2012 - 2015 didn't keep up with the renewal 

References

References available upon request.

Timeline

Customer Service/Retail Sales Associate

Kohl's
10.2024 - Current

Receptionist

River Cities Opthalomogy
04.2022 - 09.2023

Opthamolic Tecnician

American Eyecare
08.2010 - 04.2022

Pharmacy Technician

Dixon Pharmacy

High School Diploma -

Twin City Nazerene High School

Some College (No Degree) - Business Administration

Saul Valley College

Some College (No Degree) - Medical Technology

Herzing University

Similar Profiles

CREATE PROFILE