Alexya Wyers
Davenport,IA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I have worked in customer service for three years. I have been with the company Hyvee since I was sixteen and have grown my skills and knowledge along with way with assisting customers and employers needs.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Hyvee
08.2020 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
Education
Bettendorf High School
Bettendorf, IA01.2022
Skills
- Time Management
- Customer Relations
- Business Administration
- Customer Relationship Management
- Staff Supervision
- Financial Management
- Staff Management
- Staff Training
- Product and Service Knowledge
- Sales and Marketing
Timeline
Assistant Manager
Hyvee
08.2020 - Current
Bettendorf High School