Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexys Ford

Sacramento, CA

Summary

Dedicated former Divison I Track and Field athlete and highly experienced Front Desk professional that offers superior hospitality service. Highly skilled in managing reservations, mitigating dissatisfaction, and increasing guest loyalty through targeted service. Proficient in Word, eIVF, and microMD, with a friendly and decisive approach to resolving challenges. Seeking to leverage my expertise and passion for healthcare to continue making a positive impact in the lives of those in need.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Coordinator

Northern California Fertility Medical Center
10.2024 - Current
  • Managed Front Desk Operations: Greeted patients and visitors, handled check-ins and late arrivals, issued badges, and directed individuals to appropriate personnel while maintaining a welcoming environment.
  • Handled Communications and Scheduling: Answered multi-line phone calls, responded to emails, scheduled appointments, and took reservations both in person and remotely.
  • Maintained and Processed Records: Used systems like eIVF and microMD to update records, managed medical records requests, archived and scanned documents, and ensured compliance with legal regulations.
  • Provided Customer and Patient Support: Responded to inquiries, verified information, built rapport through professional interactions, and supported patient satisfaction and retention efforts.

Student Administrative Assistant

UC Davis Police Department
07.2020 - Current
  • Answer and direct phone calls
  • Run live scans
  • Run Lost and Found services
  • Develop and maintain a filing system
  • Document and presentation preparation
  • Order office supplies
  • Prepare and monitor invoices
  • Supply management and inventory control
  • Plan and execute outreach events
  • Schedule and coordinate meetings, appointments and events
  • Manage calendars for executives

Physical Therapist Intern

Physical Edge
06.2023 - 09.2023
  • Cleaning treatment rooms and restocking supplies
  • Disinfecting equipment between patients' appointments
  • Assessing patients and collaborating with physical therapists to develop and implement treatment plans
  • Review and revise existing patient treatment programs
  • Assist physical therapist with Osteoporosis and Parkinson's class
  • Wash and fold laundry

Physical Therapist Intern

KIME Performance Physical Therapy
06.2022 - 12.2022
  • Carry out treatment plans given by physical therapists for a wide variety of patients including orthopedic, cardiac, and neurological diagnoses
  • Prepare patients for physical therapy treatment by welcoming, escorting, and assisting them into therapy treatment areas
  • Learn about nutrition, treatment, and the general rehabilitation procedures
  • Provide support for the physical therapists

Retirement Home Aide

Shasta Point Retirement Community
06.2021 - 09.2021
  • Assisted an elderly blind man with his day-to-day activities
  • Read aloud books and articles
  • Clear and sort files

Education

Bachelor of Arts - Psychology with a minor in Human Physiology

University of California, Davis
Davis, CA
06-2024

Skills

  • Former Division 1 Athlete
  • Communication
  • Adaptability
  • Leadership
  • Teamwork
  • Problem-solving
  • Interpersonal Skills
  • Work ethic
  • Time management

Certification

Basic Life Support Provider March 2024

Timeline

Front Desk Coordinator

Northern California Fertility Medical Center
10.2024 - Current

Physical Therapist Intern

Physical Edge
06.2023 - 09.2023

Physical Therapist Intern

KIME Performance Physical Therapy
06.2022 - 12.2022

Retirement Home Aide

Shasta Point Retirement Community
06.2021 - 09.2021

Student Administrative Assistant

UC Davis Police Department
07.2020 - Current

Bachelor of Arts - Psychology with a minor in Human Physiology

University of California, Davis

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