Alexyz Gutierrez
Sacramento,CA
Summary
Professional retail worker with strong background in managing cashier operations. Demonstrates exceptional leadership skills, fostering team collaboration and ensuring high standards. Expert at multitasking, problem-solving, and adapting to changing needs. Highly reliable with focus on achieving results and maintaining customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier Assistant Manager
Tapatio Brothers
Sacramento, CA
03.2020 - Current
- Supervised daily cashier operations, ensuring efficient service and customer satisfaction.
- Trained and mentored team members on POS systems and customer service protocols.
- Implemented inventory management practices to streamline stock replenishment processes.
- Resolved customer inquiries and issues, enhancing overall shopping experience.
- Developed and maintained positive relationships with clients to enhance customer satisfaction.
- Contributed to improved team morale by demonstrating a positive attitude and supporting colleagues during challenging situations.
- Handled busy rushes while maintaining a professional demeanor and positive attitude toward each client interaction.
Baker/Barista
Oak Cafe Bakery
Sacramento, CA
08.2024 - 05.2025
- Prepared and baked a variety of bread, pastries, and desserts using established recipes.
- Operated baking equipment including ovens, mixers, and proofers to ensure product quality.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Assisted in inventory management by tracking stock levels of ingredients and supplies.
- Collaborated with team members to fulfill customer orders efficiently during peak hours.
- Supported menu development by providing input on seasonal ingredient usage and flavor profiles.
- Prepared and served a variety of coffee beverages according to customer preferences and quality standards.
- Operated espresso machines and grinders efficiently to meet high-volume demands during peak hours.
Front of House Server
Oak Cafe At American River College
Sacramento, CA
01.2025 - 05.2025
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Efficiently processed orders using point-of-sale systems, maintaining accuracy and speed during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Maintained cleanliness and organization of dining area, enhancing guest satisfaction and safety compliance.
- Assisted in training new staff on service protocols and menu knowledge to promote team efficiency.
Back of House Cook
Oak Cafe At American River College
Sacramento, CA
08.2025 - 12.2025
- Prepared and cooked menu items according to established recipes and portion guidelines.
- Collaborated with team members to streamline food preparation processes.
- Monitored cooking times and temperatures for accuracy in food quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
Associate of Science - Hospitality Management: Culinary Arts
American River College
Sacramento, CA05.2026
High School Diploma -
Inderkum High School
Sacramento, CA05.2020
Skills
- Customer service
- Cost control
- Decision-making capacity
- Attention to detail
- Problem Solver
- Cash register operation
- Cash handling and management
- Safety procedures
- Retail operations
- Punctual and reliable
Certification
Baking & Pastry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Back of House Cook
Oak Cafe At American River College
08.2025 - 12.2025
Front of House Server
Oak Cafe At American River College
01.2025 - 05.2025
Baker/Barista
Oak Cafe Bakery
08.2024 - 05.2025
Cashier Assistant Manager
Tapatio Brothers
03.2020 - Current
Associate of Science - Hospitality Management: Culinary Arts
American River College
High School Diploma -
Inderkum High School