Alexzanderiea Dillard
Eagle Creek,OR
Summary
Resourceful and adaptable professional with a strong background in security operations and the creative arts. Areas of expertise include conducting building patrols, securing premises, maintaining detailed reports, and managing high-pressure environments with composure and attention to detail. Possessing a creative edge and problem-solving mindset developed through hands-on artistic practice, I offer a unique blend of analytical thinking and visual creativity. Adaptability, a proactive approach, and a commitment to excellence define my qualities, always focused on advancing organizational goals and delivering meaningful contributions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Talon Protection Services
01.2025 - 03.2025
- Responded quickly to incidents and assessed active situations for security concerns.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Patrolled commercial property and associated parking garage.
- Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
Field Supervisor
Allied Universal Security
06.2024 - 11.2024
- Served as liaison between supervisors, managers, and security teams to ensure smooth operations.
- Supervised staff during shifts, providing guidance, recognition, and corrective action.
- Managed crisis situations with professionalism and effectiveness.
- Conducted site visits, assessed security needs, and led staff training on safety, emergency response, and customer service.
- Maintained compliance and certifications, while preparing detailed incident reports and security activity logs.
- Optimized shift scheduling to improve efficiency and reduce avoidable overtime (AVOT).
Hotel Security Concierge
Allied Universal Security
05.2024 - 06.2024
- Maintained high standards of personal appearance and behavior to reflect the luxury brand and service of the hotel
- Oversaw access control to exclusive areas such as VIP lounges, Event spaces and private suites
- Responded swiftly and tactfully to emergencies or disturbances, ensuring minimal disruption to the guest experience
- Greeted guests and visitors with professionalism, maintaining a welcoming demeanor while enforcing security protocols
- Perform regular patrols of the hotel grounds, guest areas, and restricted zones to detect and prevent security threats or breaches
Unarmed Security Guard
Pacific Patrol Services
01.2024 - 05.2024
- Ensured compliance standards are met in accordance to local, state and federal regulations regarding security and safety standards
- Monitored and maintained security systems to detect and prevent security breaches
- Collaborated with local law enforcement and emergency response teams in critical situations
- Implemented and enforced access control procedures including badge systems, visitor logs and security clearance
- Trained and educated staff on security protocols, emergency procedures and workplace safety
- Responded quickly to incidents and assessed active situations for security concerns.
Guest Services
Cinemark
10.2022 - 09.2023
- Greeting customers using a welcoming and upbeat attitude
- Managing ticket sales, managing transactions and making change
- Maintaining safety by monitoring the environment and ensuring health and safety standards as according to policy
- Resolved customer complaints and disputes
- Monitored screens and rooms for piracy
- Adhered to policies and delivered friendly, clean, fast, and safe guest services to positively impact guest experience.
Hostess
Red-Robin
06.2022 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Barista & Register
Starbucks
11.2021 - 01.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Housekeeping
Hampton Inn
06.2019 - 07.2019
- Implemented quality control measures to ensure consistent delivery of high-quality housekeeping services.
- Coordinated closely with housekeeping staff on room statuses, ensuring timely turnover of accommodations.
- Mentored new hires during onboarding process, facilitating a smooth integration into the housekeeping team.
- Collaborated with housekeeping staff to deliver exceptional service and maintain positive working relationships.
Education
High School Diploma -
Lake Washington High School
Kirkland06-2023
Mechanical Engineering
Central Washington University
Ellensburg, WA09-2023
Skills
- Artistic design capabilities
- Website Designing
- Digital illustration
- Visual art expertise
- Customer Service
- Front Desk
- Food Service
- Barista
- Housekeeping
- Front of House
- Security
- Non-Lethal Certification
- CCTV
- Skilled in conflict resolution
- Self-defense tactics
- Emergency response
- Schedule coordination
- Staff training and development
- Staffing and scheduling
- Staff management
Accomplishments
- Collaborated with team of 20+ in the development of our robot which made it to States Competition
Certification
- DPSST Licensee
- OCAT (Oleoresin Capsicum Aerosol Training) Training
- PATH (Practical and Tactical Handcuffing) Training
- PPBT (Personal Protection Baton Tactics) Training
- MOAB (Management of Aggressive Behavior) Training
Languages
English
Native or Bilingual
Spanish
Limited Working
Russian
Elementary
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like working with my hands and fixing things
- DIY and Home Improvement
- Gardening
- Woodworking
- Baking
- Music
- Enjoy hobbies that combine physical activity with outdoor exploration
Hobbies and Interests
- Experimenting with different creative mediums, like digital painting, and digital art to expand skills and techniques.
- Web Development and Design
- Creating digital artwork using software Clip Studio and Photoshop
Timeline
Unarmed Security Officer
Talon Protection Services
01.2025 - 03.2025
Field Supervisor
Allied Universal Security
06.2024 - 11.2024
Hotel Security Concierge
Allied Universal Security
05.2024 - 06.2024
Unarmed Security Guard
Pacific Patrol Services
01.2024 - 05.2024
Guest Services
Cinemark
10.2022 - 09.2023
Hostess
Red-Robin
06.2022 - 08.2022
Barista & Register
Starbucks
11.2021 - 01.2022
Housekeeping
Hampton Inn
06.2019 - 07.2019
High School Diploma -
Lake Washington High School
Mechanical Engineering
Central Washington University