Alexzandra Green
Cartersville,GA
Summary
Dynamic quality assurance professional with extensive experience at Toyo Tire, excelling in product inspection and error reduction. Proven track record in training teams and enhancing collaboration, leading to improved performance and reduced defects. Skilled in quality management systems and committed to delivering exceptional customer service while maintaining safety protocols.
Overview
9
9
years of professional experience
Work History
Inspector in Quality Assurance and Quality Control
Toyo Tire
05.2019 - Current
- Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
- Maintained accurate records of all inspection activities, providing timely reporting to management on key performance indicators related to quality assurance efforts.
- Reduced manufacturing defects by conducting thorough inspections of raw materials, components, and finished products.
Glass Technician
Inalfa Roof Systems
09.2018 - 05.2019
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Enhanced team morale by fostering a positive work environment and promoting collaboration among fellow technicians.
- Decreased turnaround time on assignments by maintaining proficiency in the use of industry-specific tools and equipment.
- Provided exceptional customer service, addressing client concerns promptly and professionally throughout the entire process.
- Increased overall efficiency with expert diagnosis of glass damages and accurate recommendations for repair or replacement solutions.
- Prevented potential accidents by conducting thorough inspections of job sites prior to beginning work, identifying hazards and implementing necessary precautions.
Server
Movie Tavern
04.2016 - 10.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Housekeeping Supervisor
Residence Inn Marriott
07.2018 - 09.2018
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
Education
High School Diploma -
Woodstock High Scool
Woodstock, GA05-2012
Skills
- Quality management systems
- Auditing techniques
- Product inspection
- Calibration procedures
- Safety protocols
- Inspection procedures
- Production experience
- Training and mentorship
- Recordkeeping
- Error reduction
- Teamwork and collaboration
- Customer service
Timeline
Inspector in Quality Assurance and Quality Control
Toyo Tire
05.2019 - Current
Glass Technician
Inalfa Roof Systems
09.2018 - 05.2019
Housekeeping Supervisor
Residence Inn Marriott
07.2018 - 09.2018
Server
Movie Tavern
04.2016 - 10.2018
High School Diploma -
Woodstock High Scool
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