Alexzandrea Stone
Santa Fe,TX
Summary
Dedicated Environmental Services Worker with expertise in client communication and customer service. Skilled in organizing cleaning schedules and maintaining high cleanliness standards in residential and commercial settings. Proficient in equipment maintenance and implementing cleaning procedures, while effectively managing time to work autonomously and ensure client satisfaction.
Overview
10
10
years of professional experience
Work History
Independent Cleaner
Self-employeed
Lakewood, Washington
02.2025 - 02.2026
- Cleaned residential and commercial spaces using appropriate cleaning supplies.
- Organized cleaning schedules to ensure timely completion of tasks.
- Communicated with clients to understand specific cleaning needs.
- Maintained cleanliness of business entrances to ensure a professional appearance.
Barista
Starbucks, Barista
Fort Polk, Louisiana
10.2021 - 03.2022
- Crafted high-quality beverages by adhering to standardized recipes and techniques, enhancing customer satisfaction.
- Ensured cleanliness and organization of workstations, contributing to a safe and efficient work environment.
- Engaged with customers to take beverage orders and provide tailored recommendations, fostering positive customer experiences.
Sales Associate
James Avery Jewelry
Webster , TX
10.2019 - 07.2021
- Guided customers in selecting jewelry pieces that complemented their personal style, enhancing their shopping experience.
- Informed customers about product features and care instructions for jewelry items, ensuring informed purchasing decisions.
- Greeted customers and provided exceptional customer service.
- Responded to incoming calls, delivering detailed information on store offerings, products, and services to enhance customer satisfaction.
Private Nanny
Amy Armantrout
Santa Fe, Texas
01.2017 - 05.2018
- Provided attentive care and supervision for children in a safe environment.
- Organized educational and recreational activities to promote child development.
- Managed daily routines, including meal preparation and transportation to activities.
- Transported children to and from school, extra-curricular activities and play-dates.
Guest Service Representative
Target
League City, Texas
10.2015 - 01.2017
- Resolved guest complaints professionally, ensuring customer satisfaction and loyalty.
- Promoted guest satisfaction through genuine, enthusiastic, and friendly interactions, fostering positive relationships.
- Assisted customers with inquiries and product selections, enhancing overall shopping experience.
- Trained new employees on customer service standards and store operations.
Education
High School Diploma -
Santa Fe Isd
Santa Fe, TX06-2018
Skills
- Cleaning techniques
- Safety protocols
- Product knowledge
- Attention to detail
- Organizational skills
- Time management
- Client interaction
- Customer service
- Basic computer literacy
- Problem solving
- Conflict resolution skills
- Adaptability to change
- Positive attitude
Timeline
Independent Cleaner
Self-employeed
02.2025 - 02.2026
Barista
Starbucks, Barista
10.2021 - 03.2022
Sales Associate
James Avery Jewelry
10.2019 - 07.2021
Private Nanny
Amy Armantrout
01.2017 - 05.2018
Guest Service Representative
Target
10.2015 - 01.2017
High School Diploma -
Santa Fe Isd