Summary
Overview
Work History
Education
Skills
Timeline
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Alexzandria Cruse

Pleasant Valley,NY

Summary

Compassionate and reliable Direct Support Professional with proven experience in assisting individuals with disabilities. Expertise in promoting client dignity and independence through personalized care plans, resulting in improved quality of life. Strong interpersonal skills and conflict resolution abilities enhance positive community interactions. Quick learner with a versatile approach to troubleshooting and handling diverse situations effectively.

Overview

7
7
years of professional experience

Work History

Direct Support Professional

New Horizons Resources
Pleasant Valley, NY
06.2023 - Current
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Consulted with client care team to continually update care plans.

Medical Case Manager

Cp Unlimited Services
Brewster, NY
12.2020 - 05.2023
  • Participated in interdisciplinary team meetings to discuss individualized treatment plans for each patient.
  • Maintained accurate records related to patient care, progress notes, referrals and other documentation.
  • Provided support and resources to patients in need of medical assistance.
  • Collaborated with healthcare professionals to coordinate services for clients.
  • Facilitated communication between patients, families, providers and insurance companies.
  • Promoted continuity of care through effective collaboration with primary care physicians, specialists and other healthcare providers.

Youth Care Worker

St. Christopher's Inc.
New Windsor, NY
03.2018 - 12.2020
  • Assisted in developing and implementing behavior management strategies with youth in care.
  • Maintained accurate records of daily activities, progress notes, and incident reports.
  • Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
  • Transported youth to appointments or recreational activities as needed.
  • Participated in meetings with other staff members to discuss client progress, treatment plans, and goals.
  • Encouraged positive behaviors through role modeling, mentorship, and reward systems.
  • Assisted individuals with daily living skills such as hygiene, budgeting, grocery shopping .

Education

Bachelor of Science - Social Work

Dillard University
New Orleans, LA
07-2006

Poughkeepsie high

Skills

  • Medication management
  • Crisis intervention
  • Behavior management
  • Care coordination
  • Patient advocacy
  • Record keeping
  • Payroll
  • Microsoft Excel

Timeline

Direct Support Professional

New Horizons Resources
06.2023 - Current

Medical Case Manager

Cp Unlimited Services
12.2020 - 05.2023

Youth Care Worker

St. Christopher's Inc.
03.2018 - 12.2020

Bachelor of Science - Social Work

Dillard University

Poughkeepsie high