JASMINE ARNOLD
Poplar Grove,USA
Summary
Compassionate caregiver possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in healthcare. Collaborative team player with strong clinical and interpersonal skills. Available 40+ hours per week, weekends, and evenings.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Direct Support Professional
Milestone Inc
Rockford, IL
09.2023 - Current
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Monitored clients' overall health and well-being and noted significant changes.
Associate/Supervisor
Finish Line
Rockford, IL
12.2022 - 08.2024
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Gathered, organized and input information into digital database.
Caregiver
Prarie view assisted living
Winnebago, IL
07.2023 - 09.2023
- I help people with everyday needs as far as bathing, toileting, & feeding.
- I also interact with them by doing activities that either they like to do or i'll come up with something that I think they'll like to do like getting their nails done.
- I help clean apartments & do the residents laundry also.
Online Personal Shopper
Walmart
Rockford, IL
07.2020 - 12.2022
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Diploma of Medical Assistance - Healthcare
Rockford career college
Rockford, IL 01.2025 - 11.2025
High school diploma -
Guilford High School
Rockford, ILSkills
- Time Management
- Conflict Management
- Management
- Supervising experience
- Customer service
- Human Resources
- Interviewing
- Leadership
- Sales
- Medication Administration
- Behavioral Management
- Direct Patient Care
- Verbal and written communication skills
- Employee hiring and retention
- Medication Management
- Errands
- Health monitoring
- Staff training
- Crisis intervention
- Team management
- First aid and CPR
- HIPAA compliance
- First aid and safety
- Patient care
- Medication administration
- ADL support
Websites
Languages
English
Timeline
Diploma of Medical Assistance - Healthcare
Rockford career college
01.2025 - 11.2025
Direct Support Professional
Milestone Inc
09.2023 - Current
Caregiver
Prarie view assisted living
07.2023 - 09.2023
Associate/Supervisor
Finish Line
12.2022 - 08.2024
Online Personal Shopper
Walmart
07.2020 - 12.2022
High school diploma -
Guilford High School