Alexzia Haynie
Buford,GA
Summary
Detail-oriented Executive Assistant and Customer Support Specialist with expertise in managing schedules, coordinating travel, and handling financial documentation. Strong communication and problem-solving skills enhance workflow management and process efficiency, ensuring confidentiality and smooth office operations in support of executive leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Support Specialist
Mimi G Style INC.
Lawrenceville, Georgia
04.2023 - Current
- Responded to customer emails promptly and professionally, fostering positive relationships and trust.
- Followed up with customers post-issue resolution to confirm satisfaction and gather feedback for service improvement.
- Managed customer accounts, ensuring accuracy of information and timely updates to enhance customer experience.
Executive Assistant
Mimi G. Style INC.
Lawrenceville, Georgia
01.2018 - Current
- Managed calendar scheduling for executive meetings and appointments.
- Coordinated travel arrangements, optimizing itineraries for efficiency and cost-effectiveness.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Managed financial tasks, facilitating expense tracking and invoice processing for accurate reporting.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Monitored incoming emails and responded accordingly in a timely manner.
- Safeguarded company information, ensuring confidentiality and compliance to protect business operations.
- Developed engaging content strategies for diverse social media platforms.
- Analyzed audience insights to refine content and improve engagement.
Executive Assistant
Tiffany La'Ryn Entertainment
Atlanta, Georgia
02.2025 - 04.2026
- Coordinated travel arrangements, securing optimal flights and accommodations for executives.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Managed calendar scheduling for executive meetings and appointments.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Assisted in event planning for company functions and entertainment projects.
- Communicated with clients and vendors to support operational needs.
- Streamlined office procedures, enhancing overall efficiency and organization within the office.
- Maintained confidential records and files related to executive operations.
- Safeguarded company operations by ensuring confidentiality of sensitive information.
- Monitored incoming emails and responded accordingly in a timely manner.
- Created various documents including reports and presentations for executive use.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Supported financial tasks, including expense tracking and invoice processing.
- Managed and tracked expenses to meet company budget requirements.
Education
High School Diploma -
UEI College
Los Angeles, CA09-2021
Skills
- Calendar & Schedule Management
- Project Coordination
- Professional Communication
- Administrative Operations
- Event & Meeting Coordination
- Task & Workflow Management
- Confidentiality & Discretion
- Problem Solving & Decision Support
- Social Media & Digital Coordination
- Customer relationship management
- Account management
- Email correspondence
- Budget management
Certification
Medical Assistant
Timeline
Executive Assistant
Tiffany La'Ryn Entertainment
02.2025 - 04.2026
Customer Support Specialist
Mimi G Style INC.
04.2023 - Current
Executive Assistant
Mimi G. Style INC.
01.2018 - Current
High School Diploma -
UEI College