Aleyda Fonseca
Charlotte,NC
Overview
4
4
years of professional experience
Work History
Onsite Supervisor
Jibe staffing
Charlotte, NC
01.2024 - 01.2025
- Performed administrative tasks such as scheduling appointments or managing correspondence.
- Created detailed reports outlining daily activities, progress updates, and any issues requiring resolution.
- Developed relationships with external vendors or suppliers to facilitate procurement needs.
- Maintained accurate records of purchasing orders.
- Guided staff members regarding job duties and expectations.
- Investigated customer complaints related to product quality or service delivery.
- Managed payroll processing for all staff members.
- Processed weekly payroll and updated addresses and benefit deductions in payroll system.
- Provided training sessions for new customer service representatives on product knowledge, sales techniques, and customer service skills.
- Maintained positive working relationship with fellow staff and management.
- Greeted guests and vendors to assist in navigating space.
- Scheduled interviews and training for new hires.
Warehouse Clerk
Calvin Klein
Trenton, NJ
07.2021 - 11.2023
- Monitored merchandise received and shipped from facility in computer system.
- Prepared outgoing orders for shipment according to customer specifications.
- Obtained required documentation to process shipments and support movement.
- Received, unpacked and inspected incoming shipments of merchandise.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Education
Bachelor of Science - Microbiology
Unica University
Nicaragua11-2008
Skills
- Customer relationship management
- Organizational skills
- Multitasking
- Teamwork
Languages
Spanish
Native/ Bilingual
Timeline
Onsite Supervisor
Jibe staffing
01.2024 - 01.2025
Warehouse Clerk
Calvin Klein
07.2021 - 11.2023
Bachelor of Science - Microbiology
Unica University